We performed a comparison between Planview AdaptiveWork and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature that has improved our project planning the most is the ability to create custom workflows, which allows us to automate manual tasks that project managers need to perform. The collaboration feature enhances our team's productivity by allowing individuals to see the impact of their decisions on projects owned and managed by other teams."
"Clarizen's strength is reporting. Aside from reporting, I also like the ability to create customized workflow and custom actions. The workflow rules are handy. For example, you can create custom fields and dependent picklists."
"Clarizen Slide Publisher has helped increase transparency and communication with project stakeholders for us."
"I like the project management solution. It's really nice."
"The program is stable."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The performance is good."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"We like the status report feature. It is something really valuable."
"One specific area for improvement could be implementing a development environment to test workflows with live production data."
"If I start customizing too many things, Clarizen tends to get really slow in our environment and especially if I'm tunneled in an environment, like if I'm connected to my VPN."
"It could be more user-friendly. I think it is too overwhelming, initially, in terms of possibilities and so on."
"I felt like the slide publisher isn't that user-friendly. I think it wasn't that easy to use or to figure out because of formatting constraints, or maybe we need to get better at understanding some of its limitations."
"The configurations are fine, but the user interface could be improved."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The cost could be improved. The solution is quite pricey."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
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Planview AdaptiveWork is ranked 21st in Project Management Software with 8 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Planview AdaptiveWork is rated 7.8, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planview AdaptiveWork writes "Has resources management and timesheets but could be more flexible". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planview AdaptiveWork is most compared with Planview PPM Pro, Broadcom Clarity , Jira and Smartsheet, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Planview AdaptiveWork vs. ServiceNow Strategic Portfolio Management report.
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