We performed a comparison between Planview AgilePlace and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, GitLab, Atlassian and others in Enterprise Agile Planning Tools."Every feature is valuable. LeanKit is a Kanban-based tool where you have a visual interface that you can use to create various cards and to create boards to house those cards. You can create a board for managing project work. You can create a board to do PI planning. It is pretty close to the agile way of doing business."
"The "Blocking" feature has helped our scrum masters track impediments and share them at the program level to stakeholders with accountability and detail so that they understand and the action items which can be noted easily."
"People found the ability to set up different lanes and the ability to see where they're within the progress most valuable. They can use different colored cards or sticky notes, and then they can separate out which cards belong to a department or the initiative they're working on. They can filter who's working on it, and I've got good feedback about that."
"Adoption across stakeholders and visibility have been the biggest success for us with LeanKit."
"It makes work visible, so everybody knows where everything is. It uses Kanban, and that makes work visible."
"The transparency that it brings is valuable. I like to look at things from all angles, and sometimes, flip chart paper on a wall and sticky notes are better than something on a screen, but the way they've made it accessible from all points for anyone within an organization is great. As a project management guy, sometimes, you have to force people into new environments where they have to see what you're talking about. Any screen is a barrier, and people got to get into the screen. How do you know they do? You don't necessarily know, but you are getting around that barrier with a countermeasure of making it accessible to as many as possible. So, everyone can jump in there and see everything. It is fully transparent, and I like that. This is one thing that helps."
"Using the tool seems to save time versus trying to do things in a regular manner. It is highly collaborative; everybody can see things in one place. It is a highly functional, but pretty simple tool. That is hard to find: A tool that has a lot of functions, but is also simple."
"We use the board and card hierarchies in terms of sprints so that we can see if we have cross-functional teams that are working on the same projects together, especially when projects have dependencies. The parent-child relationship within cards is really nice so that we can see what kind of dependencies there are when we're trying to get projects finished."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"It's a very complete solution."
"The interface is extremely user-friendly."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"Stable and scalable solution."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"We are a 750-employee company, so we got lucky that our board approved the kind of funding we needed for the solution. But, LeanKit probably needs to reduce its pricing."
"Within the current features, if they can give some ability to show more icons on the card, it would be helpful. It would help us in showing more data on the cards."
"The ability to report on customizable fields and third-party extensions needs improvement. I'd like to see more of those being able to be used. I don't know how that works for Planview, but just getting a little bit more added there would be nice."
"The integration with the Enterprise One product is probably an area for improvement. It's not really broken. It's just that it is such a handy tool and a great way to visually manage things. There is a very limited hookup/integration between Enterprise One, which is the master Planview tool, and LeanKit. While they are looking at this on their roadmap, it definitely needs to happen. There is a lot of opportunity there."
"They have a feature called Instant Coffee. It was in the beta phase. They released it from beta, and now, it is a legit thing. We were in the pilot here. I liked the idea of Instant Coffee, and I like how it is integrated, to some degree, with LeanKit, but I have two big rocks to throw at them on this. The first one is that Instant Coffee does not save your work very well in terms of saving it in formats that you can then go back and edit as Visio would. It leads to the next point, which is, we're not really clear on what they're trying to do with Instant Coffee. I feel that they're trying not to reinvent Visio, Miro, and other software programs out there that do mapping, visual diagrams, etc. Miro is fantastic in that regard. I gather they're not trying to reinvent Miro, but it sure would be nice if it had more aspects of Miro in it, such as being able to draw arrows and write on them on the top."
"Being able to track actual time on cards or sprints, instead of using just the planned start and stop date, would also be useful. I would like to see something like JIRA has with actual sprint starts and stops."
"I do not know what it can do in the area of scrum. Maybe it has that functionality. I have never tried to set it up. You think of LeanKit from the perspective of Kanban. I don't know if there is a template for scrum, a scaled agile framework, or any of those scaling frameworks."
"Our overall impression of Leankit has been very positive, however, our experience with the JIRA integration into our Leankit boards was much harder than we anticipated and that could be improved by simplifying it somehow."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The configurations are fine, but the user interface could be improved."
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Earn 20 points
Planview AgilePlace is ranked 11th in Enterprise Agile Planning Tools while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Planview AgilePlace is rated 9.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planview AgilePlace writes "Gives us visibility into projects and enables users to leave comments on different projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planview AgilePlace is most compared with Jira, Microsoft Azure DevOps, Jira Align and Rally Software, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet.
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