We performed a comparison between BMC TrueSight Operations Management and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It is a scalable solution."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"BMC TrueSight Operations Management is easily scalable."
"It is a very stable product."
"The Event Management is outstanding; still is the most interesting part of the product."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."
"Sometimes we can solve problems before they occur."
"Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost."
"Real time database monitoring and alerting are valuable."
"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."
"FxV is valuable as we can playback the session."
"With the APM you can replay the end user session and see issues quickly by viewing the session."
"At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The UI for the end users could be improved and more flexible than it is now."
"It would be better if the initial setup and deployment were more straightforward."
"The solution is a little obsolete."
"The solution's support service could be better."
"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."
"I want to see mobile access application in the next release."
"SQL agents often failed but again this may have been addressed in future versions."
"I think installation and setup needs little more improvement especially when you are installing with external database."
"I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace."
"The “cartridge” concept for every little thing is a bit of a bother to implement."
"We are running a Webmethods stack (Software AG) and Foglight is unable to instrument. We are in a POC with Dynatrace and it was able to instrument with little effort."
"My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. BMC TrueSight Operations Management is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.
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