We compared Qscend Technologies QAlert and SAP CRM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Qscend Technologies QAlert is known for its easy-to-use interface, customizable workflows, and strong reporting capabilities. SAP CRM is valued for its customization options, lead management capabilities, integration features, and native integration with SAP ERP.
Room for Improvement: QAlert needs a more user-friendly interface, better customization options, and improved reporting. SAP CRM needs improvements in its mobile interface, data visibility, and integration.
Service and Support: QAlert is praised for its exceptional customer service and quick responses. Reviewers say the Qscend team is knowledgeable and friendly, and there is a wide range of support channels. SAP CRM's customer service and support have received mixed feedback.
Ease of Deployment: QAlert’s setup process is straightforward, and the user interface is intuitive. The setup process for SAP CRM can be complicated and time-consuming, requiring customization and a specialized team.
Pricing: The cost of QAlert may vary depending on the customer’s specific needs. SAP CRM is seen as costly, and some users have said it isn’t worth the money.
ROI: Users provided no feedback on QAlert’s ROI. Some reviewers have reported that they realized an ROI from SAP CRM within three to five years.
Comparison Results: Others have suggested lowering the price and improving the interface. Users praised Qscend Technologies QAlert for its easy setup, intuitive interface, and custom workflows. At the same time, some users said QAlert's reporting has room to improve. SAP CRM is commended for its integration with SAP ERP, but the solution is considered costly and hard to deploy.
Earn 20 points
Qscend Technologies QAlert is ranked 11th in Local Government CRM while SAP CRM is ranked 2nd in Local Government CRM with 38 reviews. Qscend Technologies QAlert is rated 0.0, while SAP CRM is rated 7.6. On the other hand, the top reviewer of SAP CRM writes "It integrates well with our existing solutions, so we can analyze the data for analytics, forecasting and modeling". Qscend Technologies QAlert is most compared with Verint Citizen Engagement, whereas SAP CRM is most compared with Microsoft Dynamics CRM, Salesforce Sales Cloud, Siebel CRM, Oracle CRM and Zoho CRM.
See our list of best Local Government CRM vendors.
We monitor all Local Government CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.