We performed a comparison between Rally Software and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The visibility it brings to the plan, the ability to capture tasks, and trace them all the way through the life cycle. Providing that visibility helps both me and the team, or teams, to be able to understand where we are in the development process."
"It drives the conversation behind some of the pain points the teams have, based on the data that we're able to pull out of the system. As a result of that, we're able to make better decisions, to become better as a whole."
"Helps me determine how fast I can launch, go to production."
"We use the roadmap features, and we're getting better at using dates to use the roadmap so that we can see if we're on target for work."
"The configurable Portfolio Management and parent-child relationships."
"The product has excellent customizable reports."
"It helps with getting the alignment between strategy and execution for the product teams, all the way down to the delivery teams."
"It has allowed the quality assurance team to keep all information in sync with the application requirements and user stories for our general development."
"The interface is extremely user-friendly."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The resource manager is useful."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The product needs to have more integration capabilities."
"It requires better scalability for the implementation of the whole suite. We do not use it in that fashion, and visibility is sometimes a problem."
"I would like to see more Kanban support. As it stands, it doesn't seem to have the features or the layouts that the teams really need to be able to execute their tasks. It almost tries to force you into more of a Scrum style."
"There's a lot of support for Scrum and Agile, but it needs something for the Kanban side."
"As it is right now, it does not support automation of the quality assurance process. It just supports manual testing."
"I think the interface could be a little bit more visual and less wordy. Right now, it seems like it's just a lot of text on the page. In other ticketing systems where it's more visual, you can see more of a flow. But in this one it's more just a list of tasks. I would like to see that a little bit better, especially considering it has so many great organizational features, like child tasks, different artifacts. It would be great to see it presented more appropriately."
"It's a bit cumbersome to manage the Project Picker. As we sunset teams or projects close out - but we still have test cases tied to those teams or projects that are being used in other spaces - we have this monstrous list in the Project Picker that becomes really difficult to manage and find, and we can't clean that up ourselves. It would be nice if it was easier to do that and not lose your history."
"One problem I see is that if there is a dependent user story - for example, if my team is working on one thing and there is a dependent user story from another team - we can have a dependency created but we don't know if there is a change of status from the other team. That is something which is very important for Agile Central to look into so that if the other team makes any changes we will be notified as well."
"The cost could be improved. The solution is quite pricey."
"The product comes with little options out of the box."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"A major improvement we would like to see is definitely around agile management."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"The price is too high."
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Rally Software is ranked 6th in Enterprise Agile Planning Tools with 116 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Rally Software is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Rally Software writes "A solution that enables users to accurately estimate the time required for building large software projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Rally Software is most compared with Microsoft Azure DevOps, Jira, TFS, Jira Align and IBM Rational ALM, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Rally Software vs. ServiceNow Strategic Portfolio Management report.
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