We performed a comparison between ServiceNow IT Operations Management and VMWare Tanzu CloudHealth based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the solution due to the fact that it's scalable."
"It is easy to use and simple to learn."
"It helps streamline management and processes."
"The solution allows you to subscribe to the features you need and utilize CMDB, ITSM, and discovery on the same platform."
"It is a market leader and is very implementation-friendly. Developers have a clear understanding of how the solution works, and it is mature enough to handle different client needs."
"The most valuable feature of ServiceNow IT Operations Management is the user interface."
"As a product, ServiceNow IT Operations Management is pretty strong, and it can discover non-IP devices."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"The pricing is rather competitive right now."
"We use dashboards quite heavily, but one of the features that have really stood out is some of the policies we've created to alert us of particular situations."
"This solution is fast and very easy to understand, even if you are not a technician."
"The most valuable thing I have found is the cost saving recommendations"
"The solution is useful for cloud transparency and visibility in reports and dashboards that I have generated, especially the pre-populated dashboards."
"We are able to create an internal price of the product that we can then sell to clients. We get the cost plan at a good discount and then resell it with a mark up to our enterprise-level clients. This flexibility in pricing is one of the solution's best features."
"The solution is good for cloud cost management."
"The product is easy to use in terms of monitoring all the environments. It works for multiple clouds."
"The tool can be improved by including more detailed information to assist new users."
"It should have better integrations with other solutions."
"If you are new to using the solution, you will find the setup complex."
"The solution needs to add mobilization, where we can connect mobile devices or wireless devices to do wireless scanning and bring assets into the database."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"The pricing is high."
"Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
"It would be helpful to have a mobile version or a tablet version, especially for people who are outside of the office."
"The export features regarding CSV files and specifically around identifying savings plans have room for improvement, as well as the drill-down features for reservation utilization."
"If you are working with the OS you need help and other connectors to get more information."
"The Perspectives feature could be better."
"I would like to see better integration from CloudHealth to create easier setup and implementation."
"The solution doesn't offer the best functionality, unfortunately. Some features just simply aren't on offer. The solution needs to offer more product milestones."
"CloudHealth needs to start building out Turbonomics-types of features that help the customers who are using CloudHealth really understand everything down to the server level, the virtual machine level."
"The performance and accuracy of Cloud Health need to be improved."
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ServiceNow IT Operations Management is ranked 10th in Cloud Management with 34 reviews while VMWare Tanzu CloudHealth is ranked 15th in Cloud Management with 9 reviews. ServiceNow IT Operations Management is rated 8.2, while VMWare Tanzu CloudHealth is rated 8.6. The top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". On the other hand, the top reviewer of VMWare Tanzu CloudHealth writes "Useful for Cloud transparency and visability". ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management, whereas VMWare Tanzu CloudHealth is most compared with Azure Cost Management, IBM Turbonomic, VMware Aria Operations, Cloudability and Nutanix Cloud Manager (NCM). See our ServiceNow IT Operations Management vs. VMWare Tanzu CloudHealth report.
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We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
