We performed a comparison between ServiceNow Now Platform and Temenos Quantum based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The simplicity is great."
"The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance."
"The solution is very comprehensive."
"The integration with other tools is pretty good."
"Now Platform's best features are collaboration, configurability, and customizability."
"We have seen a big improvement in the experience that we want to create for our end users."
"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."
"The tool is generally easy to use, making it a very user-friendly product."
"The main benefit lies in its exceptional speed of implementation."
"It is a single platform that can cater to mobile and web development requirements, making it convenient for businesses looking to transition into the digital space."
"You can do rapid development across multiple platforms."
"The visualizer and API manager are super useful. It's easy to create applications for the agent. Automations and other complex tasks can be hard, but it's mostly straightforward. You can create forms and populate tables."
"We can use a single channel to create an interface for iOS, Android, and other channels."
"It is an important solution for reducing the development efforts by developing a mobile application efficiently, in a shorter period of time, across multiple platforms, such as Android and iOS."
"Its greatest advantage lies in its exceptional security and robustness."
"The best feature is the Kony Studio, which is the product that is used to develop interfaces."
"The initial setup requires a lot of customization based on the individual company's processes."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"ServiceNow Now Platform's technical support needs to improve."
"The licensing for this solution, with respect to the user, needs to be improved."
"They should reduce the solution's cost and make it more affordable for buyers."
"The price is a bit high and can be a bit of a barrier for some customers."
"The integration towards other ERP systems could be improved."
"The cost has room for improvement. It is currently expensive."
"Some features are only enabled for paid users. It would be much better if they enabled those features without having to pay. I would also like to see them publish information about future technologies on the Home screen under a separate tab. That would be an improvement."
"Using the API manager can be complicated when you're dealing with multiple teams, projects, and APIs. Quantum doesn't have user-based access, so I can't restrict parts of the project to specific users."
"They need to improve their tech support's abilities. They do have a good tech support, but it still requires improvement."
"The technology of the solution needs an update. It is deficient in terms of connectivity."
"There are many issues when integrating with native sides when building an Android application of the retail accelerator or an iOS application of the retail actuator. We have to incorporate on the native side of things, which creates a lot of issues. Temenos Quantum is a proprietary product and not open source. There is not much information available on the internet for developers to reference when solving issues. You have to contact the help desk, who will then give you an appointment and work to resolve the issue. In terms of what Temenos can do better, they can make the product more mature so that we do not encounter as many black holes when encountering an issue."
"When developing our application, we also encountered certain issues related to delays and time-consuming builds."
"One area where Temenos Quantum could improve is in the flexibility of widgets and additional libraries."
"Temenos Quantum needs to improve its usability. It lacks information on the network. We have to contact the support when we are stuck with something."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews while Temenos Quantum is ranked 19th in Rapid Application Development Software with 15 reviews. ServiceNow Now Platform is rated 8.6, while Temenos Quantum is rated 7.2. The top reviewer of ServiceNow Now Platform writes " An easy-to-use tool that allows users to upgrade the software if some enhancements are required". On the other hand, the top reviewer of Temenos Quantum writes "Though a secure tool for building applications, there is a need to improve its stability". ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix, whereas Temenos Quantum is most compared with OutSystems, Microsoft Azure App Service and ServiceNow. See our ServiceNow Now Platform vs. Temenos Quantum report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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