We performed a comparison between ServiceNow Orchestration and vCenter Orchestrator based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are a lot of ready to use orchestration custom packs."
"It's scalable."
"Great with IT processes and business processes."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"The product has a flexible interface for development."
"The iTerm suite is also crucial for visibility and optimization."
"What I like best about vCenter Orchestrator is that it makes life easier through automation. People can request to automate all processes with vCenter Orchestrator, such as adding storage, creating VMs, removing VMs, and extending VMs."
"If I need to do DR, VMware can enable me to use vMotion, which requires use of vCenter. You cannot do vMotion without vCenter. We do a lot of automation, orchestration, and simplification for that purpose."
"The most valuable feature is affinity rules."
"It is very stable. I have been using vCenter Orchestrator from version three now to six plus."
"The solution is stable."
"The solution's ability to template and easily implement are the most valuable features. It offers good replication as well."
"The most valuable feature is workflow automation."
"We have excellent technical support. They have always been helpful when we have needed them."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"I would like a user experience module to be added."
"The deployment requires awareness among the project staff."
"Efficiency of some features could be improved."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"There can be gaps in integration."
"Using this solution requires a lot of experience."
"The response time of vCenter Orchestrator's support could be improved."
"I would like to have an interface that can manage both on-premises and cloud solutions from a single console, where we can easily manage the resources that are being used or at least applications. Whereby clicking here and there from on-premises to cloud, or cloud to on-premises, depending on the requirements. If that can be accomplished, it will be extremely beneficial."
"I believe vCenter Orchestrator should be part of VMware vSphere's basic bundle. As a product, vCenter Orchestrator should not be licensed at all because the world has progressed way beyond what it can offer."
"I liked the previous client better than the current web client of vCenter Orchestrator, though my colleagues like the client now. The technical support for vCenter Orchestrator needs improvement."
"I did not do the initial setup. However, it was complex at the beginning."
"I would like to see, from within the Web Console, being able to define the project and custom templates per user; almost like how CloudSpec has approached the solution."
"The cost of the solution is high."
ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews while vCenter Orchestrator is ranked 9th in Process Automation with 44 reviews. ServiceNow Orchestration is rated 8.2, while vCenter Orchestrator is rated 8.4. The top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". On the other hand, the top reviewer of vCenter Orchestrator writes "Enables us to do administration on a centralized layer when using multiple VMware ESX servers". ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and OpenText Operations Orchestration, whereas vCenter Orchestrator is most compared with VMware Aria Automation, VMware Aria Operations, vCloud Director, Cisco UCS Director and SaltStack. See our ServiceNow Orchestration vs. vCenter Orchestrator report.
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