We performed a comparison between Splashtop Remote Support and TeamViewer Tensor based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very fast."
"The tool's most valuable features are pricing and easy management."
"The initial setup is simple."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The most valuable feature of TeamViewer Tensor is the remote access."
"This product is very simple to use and you can connect whether you are behind a firewall or not."
"Remote desktop sharing is one valuable feature of the solution."
"The solution should add more options and tools for shortcuts, administration, etc."
"Splashtop Remote Support needs to improve customization."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The integration features could be better."
"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."
"The solution could include more AI (Artificial Intelligence)."
"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."
Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews while TeamViewer Tensor is ranked 8th in Remote Access with 4 reviews. Splashtop Remote Support is rated 8.0, while TeamViewer Tensor is rated 8.6. The top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". On the other hand, the top reviewer of TeamViewer Tensor writes "A user-friendly and stable solution providing remote desktop sharing functionality to its users". Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, TeamViewer, LogMeIn Rescue and GoToAssist, whereas TeamViewer Tensor is most compared with TeamViewer, TeamViewer Pilot, BeyondTrust Remote Support and Parallels Access. See our Splashtop Remote Support vs. TeamViewer Tensor report.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
