We performed a comparison between Splashtop Remote Support and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool's most valuable features are pricing and easy management."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The initial setup is simple."
"The solution is very fast."
"The document control is quite good."
"It is a scalable product."
"From my perspective, the most important is the login."
"The most important feature of TeamViewer is its ease of use."
"I recommend it as a solution for remote disk users."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"It's very easy to set up."
"The most valuable feature of TeamViewer is user-friendliness."
"The solution should add more options and tools for shortcuts, administration, etc."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"Splashtop Remote Support needs to improve customization."
"The integration features could be better."
"I would like to see TeamViewer support multiple platforms."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"The performance could always be better."
"A feature that they could add is chat with sound to talk."
Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Splashtop Remote Support is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, LogMeIn Rescue, ConnectWise ScreenConnect and Dameware Remote Support, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Splashtop Remote Support vs. TeamViewer report.
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