We performed a comparison between Microsoft Remote Desktop Services and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution works on Microsoft servers."
"It's part of the Microsoft Operating system and is free."
"The solution is user-friendly and has a good user experience."
"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"The solution is scalable."
"The solution is easy to use."
"I like the way it can assess our system."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The solution is very fast."
"The tool's most valuable features are pricing and easy management."
"The initial setup is simple."
"The biggest reason we don't use the solution for our company's clients is the solution's prices."
"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
"We've had issues with security breaches."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"Sometimes, the updates break the system."
"The only issue I experienced was with the initialization of the session, which affected the stability of the solution."
"We are searching for a product with better remote access and remote sessions."
"We'd like them to continue to improve on security."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The solution should add more options and tools for shortcuts, administration, etc."
"Splashtop Remote Support needs to improve customization."
"The integration features could be better."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Parallels Access, TeamViewer, LogMeIn Rescue, ConnectWise ScreenConnect and Dameware Remote Support. See our Microsoft Remote Desktop Services vs. Splashtop Remote Support report.
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