We performed a comparison between Splunk Infrastructure Monitoring and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Great monitoring of network devices."
"It can monitor, get the data, and then report on the data."
"The initial setup was straightforward. We didn't find it to be too complex."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"The Add data feature lets you gather any type of log and easily analyze it."
"The product retains a lot of log data for subsequent analysis."
"The most valuable feature in this solution is the log searching."
"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"The observability is great and valuable."
"The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"Alerts and episodes are valuable to me."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"It's scalable and expands well."
"I find the episode review, glass tables, and correlation search features very useful."
"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."
"There is a lot of room for improvement with the automation."
"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."
"The product collects a lot of data but it does not assure that it collects all of it."
"The solution should have more sensors regarding fiber intelligence for security measures."
"The price has room for improvement."
"They do not have all the features that I expect right now."
"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."
"The problem becomes the price, as Splunk is an expensive product."
"The cost of the license could be lower."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"I believe the refresh time should be faster."
"Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"We'd like them to show more inputs on the dashboard."
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Splunk Infrastructure Monitoring is ranked 13th in IT Infrastructure Monitoring with 23 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Splunk Infrastructure Monitoring is rated 8.2, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Cisco Intersight, Amazon CloudWatch and OP5 Monitor, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our Splunk ITSI (IT Service Intelligence) vs. Splunk Infrastructure Monitoring report.
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