We performed a comparison between Symantec Siteminder and Tools4ever HelloID based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."SAML is the best thing we're using right now because there is no need for creating an external account."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"It is reliable."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"The solution is easy to use for our managers."
"It's quite scalable."
"Now we can easily control who has access to which client or client application."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"The support could be faster."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"The technical support could be better."
"I'd like to see a rework of the user directory configuration."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"I would like to have the built-in provisioning module improved."
Earn 20 points
Symantec Siteminder is ranked 15th in Single Sign-On (SSO) with 69 reviews while Tools4ever HelloID is ranked 25th in Single Sign-On (SSO). Symantec Siteminder is rated 8.0, while Tools4ever HelloID is rated 9.8. The top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". On the other hand, the top reviewer of Tools4ever HelloID writes "A flexible solution for application management, and facilitated centralization of our IAM". Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingAccess and PingID, whereas Tools4ever HelloID is most compared with Microsoft Entra ID, Okta Workforce Identity, Microsoft Entra External ID and Imprivata OneSign. See our Symantec Siteminder vs. Tools4ever HelloID report.
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