- SSL Inspection
- Ability to send decrypted traffic to other security solutions for inspection.
Senior ICT Security Officer at a financial services firm with 1,001-5,000 employees
Can send decrypted traffic to other security solutions for inspection
Pros and Cons
- "Ability to send decrypted traffic to other security solutions for inspection."
- "Security of browsing."
What is most valuable?
How has it helped my organization?
It allowed us to analyze the decrypted SSL web traffic for malware.
What needs improvement?
Security of browsing.
For how long have I used the solution?
Seven years.
Buyer's Guide
Forcepoint Secure Web Gateway
May 2024
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770,458 professionals have used our research since 2012.
What was my experience with deployment of the solution?
Yes. When we first began working with it, the product was not mature and we had performance issues.
What do I think about the stability of the solution?
Now, the product is quite stable.
What do I think about the scalability of the solution?
No.
How are customer service and support?
Customer Service:
Good, because we have a MCS (mission critical support) level.
Technical Support:Good, especially for the second line.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
It was complex with a lot of technical issues.
What about the implementation team?
We implemented it with a skilled vendor team.
What was our ROI?
Not applicable.
What's my experience with pricing, setup cost, and licensing?
It is quite expensive.
Which other solutions did I evaluate?
Yes, Blue Coat and McAfee.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems Engineer at a tech services company with 10,001+ employees
Incident lists don’t sync between appliances, though filtering and monitoring work well
Pros and Cons
- "Most valuable features are content filtering and monitoring."
- "There are several issues with the product. Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1. The load-balancing needs massive improvements. The incident lists don’t sync between appliances, they need to be manually edited for each one."
What is our primary use case?
Primary use is as web proxies for a government agency.
How has it helped my organization?
This product improved the security of web traffic in our environment.
What is most valuable?
Most valuable features were content filtering and monitoring. As a government agency, it is highly important that the internet is being used for appropriate reasons and we need to track inappropriate behavior.
What needs improvement?
There were several issues with the product.
- Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1.
- The load-balancing needs massive improvements.
- The incident lists don’t sync between appliances, they need to be manually edited for each one.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Forcepoint Secure Web Gateway
May 2024
Learn what your peers think about Forcepoint Secure Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,458 professionals have used our research since 2012.
Network Security Engineer at a energy/utilities company with 1,001-5,000 employees
Multiple customization options have allowed us to simplify the user experience without loss of productivity
Pros and Cons
- "Ease of updating the latest hotfixes and patches on the appliance."
- "Transparent Mode: Since we have multiple sites and roaming users, it has helped us in deploying the proxy to users without having to push any configurations to end users."
- "Improve detailed guidelines to deploy the transparent proxy to Firefox users."
What is our primary use case?
Web Proxy deployment in transparent mode with data loss prevention (DLP) and protocol based filtering.
How has it helped my organization?
- Transparent mode implementation
- Detect threats on SSL traffic
- Multiple customization options to allow or block a specific content within the web pages has allowed us to simplify the user experience without loss of productivity.
- Ease of updating the latest hotfixes and patches on the appliance.
What is most valuable?
Transparent Mode: Since we have multiple sites and roaming users, it has helped us in deploying the proxy to users without having to push any configurations to end users.
What needs improvement?
- FTP access via transparent proxy
- SSL Certificate updates
- Detailed guidelines to deploy the transparent proxy to Firefox users.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Regarding the transparent SSL inspection, did you inform your users that their private SSL connections can be potentially disclosed? I assume that you had to import your own CA certificate into all Web browsers in your organization. Isn't it? In general do you have any information regarding the SSL inspection in Europe and US jurisdictions?
Manager at a tech services company with 11-50 employees
Efficient, installation was straightforward, but priced high
Pros and Cons
- "One of the main features I have found the solution to be efficient."
What is most valuable?
One of the main features I have found the solution to be efficient.
For how long have I used the solution?
I have been using the solution for approxmately five years.
How was the initial setup?
We have not had any big issues installing the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is priced a little high compare to similar solutions.
Which other solutions did I evaluate?
When evaluating this solution to others it is one of the best.
What other advice do I have?
I rate Forcepoint Secure Web Gateway a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Security Consultant at a integrator with 501-1,000 employees
Technically good...too much administration required..one of the best reporting..poor customer support
What is most valuable?
Email web and DLP
How has it helped my organization?
Organisation of emails
What needs improvement?
Support
For how long have I used the solution?
1 year
What was my experience with deployment of the solution?
No.
What do I think about the stability of the solution?
Yea, loads of issues.
How are customer service and technical support?
Customer Service:
2 out of 10
Technical Support:6 out of 10
Which solution did I use previously and why did I switch?
Yea Bluecoat, Websense has more features.
How was the initial setup?
Straight forward
What about the implementation team?
Vendor - 8 out of 10
What was our ROI?
Better
What other advice do I have?
I expect timely support....
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Desktop and Application Security Manager at a tech company with 51-200 employees
It helps constantly with phishing and cryptolocker attacks
Pros and Cons
- "Real-time analytics."
- "The reporting could be improved."
What is most valuable?
Real-time analytics.
How has it helped my organization?
It helps constantly with phishing and cryptolocker attacks.
What needs improvement?
The reporting could be improved.
For how long have I used the solution?
Since it was released.
What was my experience with deployment of the solution?
It works as described.
What do I think about the stability of the solution?
None.
What do I think about the scalability of the solution?
Queries can be slow on multiple terabyte databases.
How are customer service and technical support?
Customer Service:
There is room for improvement.
Technical Support:Their lead technical engineers are excellent.
Which solution did I use previously and why did I switch?
I have used SurfControl and Websense. I have also tried Zscaler.
How was the initial setup?
It went as planned.
What about the implementation team?
In-house.
What was our ROI?
Not documented.
What's my experience with pricing, setup cost, and licensing?
Do your homework and base it on facts.
Which other solutions did I evaluate?
Looked at open tender for all products and evaluated all current products at the time.
What other advice do I have?
It was the best solution available when selecting a product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at a tech services company with 11-50 employees
It has protected clients against cyberattacks
Pros and Cons
- "It has protected clients against cyberattacks."
- "Giving visibility to people's actions in the network, while keeping attackers out: across data centers, offices, branches, and the cloud."
- "Ease of use could be improved."
How has it helped my organization?
- It has improved our services.
- It has protected clients against cyberattacks.
- It has created more and better end user experiences.
What is most valuable?
- Protection against ransomware.
- Giving visibility to people's actions in the network, while keeping attackers out: across data centers, offices, branches, and the cloud.
What needs improvement?
Ease of use could be improved.
For how long have I used the solution?
Three to five years.
Which solution did I use previously and why did I switch?
The solution was used as a replacement to Microsoft TMG as well as meeting compliance requirements.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Buyer's Guide
Download our free Forcepoint Secure Web Gateway Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2024
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Buyer's Guide
Download our free Forcepoint Secure Web Gateway Report and get advice and tips from experienced pros
sharing their opinions.
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To me SSL inspection is actually an obvious "Man In The Middle Attack" disclosing the privacy of users even if it's quite mandatory from the security perspective. I believe that doing the SSL inspection inside an appliance is a compromise. But don't you think that sending decrypted data out of the box excesses admissible limits?