Trellix Endpoint Security Reviews

The solution is specifically used at the endpoints. We do a lot of integrations with various clients. 

A single agent can cover multiple units.

The installation is pretty straightforward. 

The solution can integrate into other products.

The solution is not really stable. 

Every time we open a ticket with McAfee, their response differs and they are not consistent. For example, they might say the issue will be addressed in the next release. Then, the release comes, and it is not available. Basically, we don't get a resolution from support.

This version is not very effective in our region.

The functionality of the product needs to improve the way it addresses zero-day threat levels.

We've been using the solution since 2003.

The stability isn't so great. We've had issues with it in general and have reached out to technical support for help. 

We have three to five people that use the product right now. In Pakistan, we have three offices in all three major cities and set up the solution for clients. We also use it in the offices.

Technical support is ineffective. Instead of dealing with the issue head-on, they tell us that the problem at hand will be fixed in the next release. They do not help at all.

However, our organization also offers technical support to our clients and we have a good experience - almost 20 years with McAfee and other solutions. We're good at troubleshooting.

We started using Symantec, then we adopted different technologies including McAfee and SSP, which includes Microsoft Defender. We keep changing based on the price structure in the market.

The initial setup is not overly complex or difficult. It's pretty simple and rather straightforward. 

That said, I didn't handle the installation myself. We had a team that did it.

We did the installation with the main product that integrated with McAfee Endpoint Security. Between the two, the installation took a whole day, however, just the McAfee section takes about two or so hours. 

You do need to pay for a license. It's not a good idea to try and get a pirated copy.

We've looked into and worked with McAfee, Trend Micro, Kaspersky, and Symantec.

We, at one time, were the official service partner for Symantec. We still provide support to the Pakistan market on behalf of Symantec.

While the solutions we use are on-premises, the latest upgraded services that we use are moving into the cloud, and the endpoints are on-premises. Now it's sort of a hybrid solution.

I'd rate the solution at a six out of ten.

I'd choose McAfee as maybe the third-best option, based on the experience I've had with it and the issues we've faced.

It serves as a comprehensive endpoint security solution that goes beyond traditional antivirus by incorporating features such as document scanning for sensitive information, approval workflows for document sharing, patch management, and advanced threat detection using AI and machine learning. It actively monitors various endpoints, including web interactions and email communications, to detect and prevent a wide range of attacks, even those that are not signature-based.

One of the standout features of this solution is its encryption capabilities and DLP functionality. It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts. The encryption feature provides peace of mind in the event of a lost or stolen device, safeguarding sensitive conversations and data from unauthorized access. This level of protection significantly reduces the risk of extortion attempts or data breaches, making it a valuable asset for any organization. So far, I haven't experienced any security breaches or attacks.

I've encountered minor challenges related to encryption.

I have been using it for a year.

We have a user base of over one hundred individuals who use the software.

The decision to implement endpoint security software like Trellix is made at a company-wide level, involving discussions and agreements between various entities, including our parent company and potentially other subsidiaries like the one in Sweden. This decision isn't made independently by individual branches like Kenya; rather, it's coordinated and negotiated at a higher level.

I operate within a managed environment where the IT team handles the installation and setup of endpoint security software. Once installed, they provide me with the necessary details, such as login credentials and instructions for changing passwords. My role primarily involves using the machines provided to me, without needing to delve into the setup process.

Compared to the solutions, it helped us to save at least ten to twenty percent, if not more. 

I would emphasize its affordability rather than merely focusing on cheapness. It provides good value by striking a balance between cost-effectiveness and feature richness.

I would recommend conducting a proof of concept to explore the features firsthand. It's essential to understand what you currently have in place, as that will help determine whether the solution is the right fit for your needs. After that, ensure that the POC is conducted efficiently so that you can make an informed decision about whether to proceed with the solution or consider other options. Overall, , I would rate it an eight out of ten. It's a good solution that meets my needs satisfactorily.

We are using McAfee Endpoint Security for network security.

There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec.

The user interface could be improved by making it more user-friendly. There are multiple solutions and there is no clear line differentiating all of them. There is a centralized console where we manage everything but most of the administrators feel a little confused when it comes to managing multiple products from a single place.

In a future release, McAfee could improve by having a fewer resource-consuming agents. When you bundle up all the solutions with an agent, it becomes heavy for the endpoint to handle. This is one drawback that they should improve because some of their competitors, such as Trend Micro and Symantec both have low-consumption agents available.

McAfee has multiple solutions that can be combined together into a single product. There is no need to have this many solutions.

I have been using McAfee Endpoint Security for approximately 10 years.

McAfee Endpoint Security is stable. However, the way we implement it can impact stability sometimes. The stability can fluctuate because of the configuration that we have, or the different types of policy that we have on the endpoints. The configurations can be tweaked and tuned to make it becomes stable again.

The solution is scalable. We have approximately 80,000 endpoints on a single console. If we wanted to increase the number of endpoints it can scale higher.

The support from McAfee is far better than other vendors, such as Trend Micro and Symantec.

I have previously used Symantec and Trend Micro.

The initial setup for an experienced administrator should be easy. The setup can also be easy if you follow the very detailed guide which they call the KB guide that they provide. You can receive good support from the professional services team from McAfee. That is how many organizations usually do the initial setup.

I would advise others that are wanting to implement McAfee Endpoint Security to initially use help from the professional service team at McAfee, it will help a lot by making sure they do all the scalability and enviroment requirements. Additionally, they can ask questions based on their expectation and receive suggestions and answers. As an alternative, if you have an experienced person who is well-versed with implementations then I would use them, if not, I would always recommend using the professional service team at McAfee.

I rate McAfee Endpoint Security a seven out of ten.

We use McAfee Endpoint Security as a solution for workstations and laptops.

Some of McAfee Endpoint Security's main features are it has benefits over normal conventional antivirus solutions because it works much faster. 

The solution learns which piece of software is running on the computer and compares it to a white list or black list database, if it is on the white list it allows the application and if it is on the black it does not.

McAfee Endpoint Security uses fewer computer resources than many competitors making it less of a burden on the performance of the computer. 

We have had some of our clients not happy with McAfee Endpoint Security because it blocks some of the applications they are trying to use. They should make it easier to unblock applications.

In a future release, McAfee Endpoint Security and all other endpoint solutions should reduce the number of resources needed to run their solution, such as hard drive space and CPU processing. The fewer resources the solution uses the better the performance of the hosting computer will have.

I have been using McAfee Endpoint Security for approximately 15 years.

The solution is stable.

McAfee Endpoint Security is cloud-based making it scalable.

We have approximately 100,000 users using the solution in my organization.

I can log into the McAfee portal and get support. We have not had any problem with the support and we have never had an interruption or a case of software failing.

The installation was very easy and quick. It only takes a few minutes.

We can do the implementation of the solution. Customers can do it by themself or in a corporate environment it can be pushed from the central server to each individual computer.

The maintenance of the solution is done by an outside vendor.

For each computer that is connected to the server McAfee charges us for each computer based on our license agreement.

We are in the process of moving away from McAfee Endpoint Security and replacing it with Cylance.

The solution is great by itself. However, it is important how management is organized within the company and how quick of response the teams can apply white list and other security measures.

I would recommend this solution to others.

I rate McAfee Endpoint Security an eight out of ten.

Our use case is pretty straightforward. We have the central ePO that's running, and clients connect to it. All the clients connect to the ePO for updates and the ePO is able to go out and get updates, so it's pretty much like a star topology where you have the ePO sitting at the middle and handling all the requests from the clients and the servers.

We really like the dashboard from Trellix and we've found that it's pretty informative. Also, the reporting is pretty much immediate, so if there's any activity on the network, you're able to get notifications immediately. That's something that we really like about this product.

The solution consumes a lot of end user memory and CPU, so you need to have a computer that has a lot of resources for you to properly run Trellix. The agent ends up using a lot of resources, either RAM or CPU, and at times that bogs down users. I don't know if it's possible to have a lighter version of the agent, but if the agent was lighter it wouldn't consume so many resources, which would be good.

It's a bit complex. It's very granular and you need to really, really know the ins and outs of configuration. If you are specifically configuring an XML against ransomware, some very special setup, it can end up being a bit technical. You wouldn't want to make any mistakes while doing your configuration. A single configuration can make you lose whatever you wanted to do.

The other thing is if the engine would also focus more on malware, sort of an anti-malware. Trellix doesn't really focus so much on the anti-malware side, but there are other better performing antivirus or endpoint products that have better engines or they have a higher detection rate compared to what Trellix is currently providing.

I have been working with this solution for about three years.

If you've given the solution the resources that it needs, it's pretty much stable and it's able to continuously run uninterrupted. I've never seen any down times, so I'd say it's pretty much stable and it's built well.

As far as scalability, I think the solution is able to handle quite a bit. We have around three admins who interact with the product. Then we have the rest of the organization who interface with it, which is around 300 to 500 employees.

The tech support was pretty responsive and I believe all my questions were answered within the stated timeline. I can't remember what my questions were about, but I spoke with the technical team and got the help that I deserved. I would rate the support as a five out of five.

Positive

From a technical side, it's not so complicated. Of course, you need to set up your server correctly, and then deploying it to the agent is pretty simple. The setup on the server is the one that is a bit technical. You can't have a default deployment, so once you do your deployment you need to set up rules that work within your environment to be able to safeguard it against suspect files or potentially unwanted programs. You need to know exactly what to do, and that's the point that may not be very friendly to admin, because they might not know all of the threats that are out there. You can't really foresee a threat that you don't know about, or rather you don't know if you'd block it or not. The initial setup is pretty much straightforward if you're an IT person, but the configuration side has a learning curve. It takes quite some bit of time to really know exactly what you're doing.

We handled implementation in-house because when we got the licensing, we also got training modules from Trellix. Trellix has KB articles, which are pretty much straightforward and really helped quite a bit. I'd say it took about four hours to deploy from the time we started with a clean machine to the time that we started pulling updates and deploying to client machines.

On a scale of one to five, I'd give the setup a four, because the product pretty much does what it says it does, but it's not perfect. If you're an IT person, you'll be able to deploy it, and sending the Agent file to clients is pretty much a no-brainer.

The maintenance bit is okay as well. There's not a high amount of maintenance because you can automate many activities. You just need to make sure that your server is able to pick up the updates that are necessary, and make sure the databases are running okay. It's nothing new if you're in the IT environment, just making sure everything is running properly. I've never landed on an update that broke the application.

I believe for organizations that are looking for what Trellix is offering right now, there is a definite return on investment.

I think Trellix is more on the higher side of the market, just on a general scale, but I also think it depends on what particular package you choose. Different packages have different rates. I would give the pricing a three out of five. It depends on your usage because if the product works for you, then you might say the price is right. At one point it worked for us, but we have shifted our goals.

We currently considering switching from Trellix to Bitdefender mainly because Trellix isn't really focused on malware, and right now most threats are coming from within the organization as malware. Malware is something that can stop business continuity, so that's one of our main areas of focus, and Trellix is not doing really well within that perspective.

I would recommend Trellix to someone as long as they know exactly what they're looking for within the organization. For instance, Trellix is very granular, so if you have a dedicated security department that can customize policies and XML documents at a very fine level and specifically work on this product, then I would say, go for it. The solution is going to serve them well, because what it does, it does really well. You're able to experience possibly what's among the best products in the market. I would recommend it as long as the people know exactly what they're getting into and they're ready to handle the challenge.

On a scale of one to ten, I would give Trellix an eight.

We use the product for EDR purposes.

The product has robust integration with ePO (ePolicy Orchestrator), offering centralized management capabilities. It also allows multifunctionality within a single platform. They offer endpoint and NLP protection as well.

The platform needs improvement in terms of handling heavy databases. We encounter database unavailability for a prolonged period. Its integration capabilities with security platforms like FireEye could be enhanced.

We have been using Trellix Endpoint Security for over a decade.

It is a stable product.

We manage around 20,000 endpoints for our enterprise customers. It is a scalable product.

The technical support works fast and is knowledgeable and customer-friendly.

We have to follow a step-by-step process to implement Trellix Endpoint Security. It can be deployed in the cloud and on-premises.

I recommend product deployment assistance from a consultant, distributor, or reseller.

Trellix Endpoint Security is an inexpensive platform.

I recommend Trellix Endpoint Security to people looking for endpoint protection. I rate it a nine out of ten.

The product works in the background. It does not slow down the computer, which is good. If we put the USB, it automatically asks us whether the device must be scanned. We can scan it or postpone it. If anything goes wrong, the tool informs us that a file or website was blocked. It might be because the IP is on a blacklist. The product is simple. We do not have to do anything. The product is easy to use.

The tool could provide more advanced protection. It should do a deeper analysis of the files.

I have been using the solution for eight years. I am using the latest version of the solution.

The tool is scalable. We can choose when and how to scan. We can even choose to exclude certain folders. Ten people in our organization use the solution extensively.

I have used NOD32 and Kaspersky. I started using Trellix Endpoint Security because my company decided to use it.

The initial setup was straightforward. It took us 10 to 15 minutes to deploy the solution because we had to go a bit deeper into the settings.

The product can be deployed in-house. The deployment process is quite easy and fast.

The solution is worth the money.

We have a yearly subscription. We have bought the solution for ten stations. The pricing is more or less the same as the other tools in the market.

Some tools use a lot of memory, so it's really difficult to use them, especially when we are scanning something. We mostly work on documents on the cloud. We do not get many files on the computer. We do get some spam. I would recommend the solution to others. So far, we've never had any problems. Nothing gets through. Overall, I rate the tool an eight out of ten.

McAfee is a security-based company. All of their products are related to the security of networking. We have approximately 15 to 20 customers working with McAfee Endpoint Security.

McAfee Endpoint Security does not hang the machines. They are also not very heavy on the end-users.

Along with improving scalability, I would like DLP features to be added in to the endpoint security. 

I have been using McAfee Endpoint Security for almost 12 years.

The solution is quite stable.

I would give McAfee a 7 out of 10 for scalability, there is room to improve.

The initial installation is not complex. It does depend on how big your network is, but normally it's one day's work.

I believe their prices are very good. Our customers pay an annual license fee.

All of the endpoint security solutions have more or less the same kind of features. There is nothing exceptional about one product versus the other. McAfee is not as strong as other solutions like Kaspersky, Trend Micro, or Carbon Black.

I would not discourage anyone from using McAfee Endpoint Security as it is quite a strong solution. I would rate the solution a 7 out of 10.