ZafarUddin - PeerSpot reviewer
Technical Lead Information Security at Australian OpCo Pty Ltd.
Real User
Easy to deploy, simple to maintain, and very user-friendly
Pros and Cons
  • "The interface is fine."
  • "The solution is a bit slow."

What is our primary use case?

Before, they did not have an agent-based solution. Last year, they developed one. For example, before, when users were roaming or working from home, we wouldn't be able to scan previously. Now, we can cover anyone, even off-site. 

What is most valuable?

The most valuable feature is the configuration audit. 

The interface is fine. 

We haven't had issues with support.

The solution is easy to deploy and maintain. 

The solution can scale well.

The entire product is very easy to use. 

What needs improvement?

The solution is a bit slow. It should be faster. They could improve the performance. 

For how long have I used the solution?

We primarily use the solution for vulnerability management and confidential information detection, for example, credit card information. We also use it for configuration management. 

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What do I think about the scalability of the solution?

The scalability is great. I'd rate it nine out of ten. A company can expand it if they would like to. 

How are customer service and support?

Technical support is okay. The issue is they don't have a team based in India. Sometimes, it's hard to get support on time. However, they are pretty helpful. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are also using Tenable.sc, version 6.0.

How was the initial setup?

The initial setup is pretty straightforward. I'd rate the process eight out of ten overall. It is not overly complex. 

We can implement the solution in one week in one region. 

In terms of maintenance, we only really need one person. That's enough.

What's my experience with pricing, setup cost, and licensing?

I do not manage the licensing or pricing. My team handles this aspect.

Which other solutions did I evaluate?

We did test multiple other solutions.

What other advice do I have?

I'm an end-user.

This is an agent-based solution. There isn't a specific version we use.

The solution is very user-friendly if you compare it to other tools. I'd rate it eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a financial services firm with 1,001-5,000 employees
MSP
Top 20
An exceptionally stable and scalable solution that helps users find vulnerabilities
Pros and Cons
  • "It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
  • "The reporting was never great in Tenable Vulnerability Management, so, in my company, we imported all the data into Ivanti RiskSense to start using it for reporting."

What is our primary use case?

I was the manager of the vulnerability patching team in my company, and we would use it to go through everything, discover our network, find what vulnerabilities existed, and then use that for a work plan and assignments to decide who would fix what vulnerabilities.

How has it helped my organization?

In my company, with the help of Tenable Vulnerability Management, we could find all the things that we didn't know existed. It would be too resource-intensive to manually go into every device and figure out in which version of a solution the vulnerability exists, which is something that Tenable Vulnerability Management does for you.

What is most valuable?

The solution's most valuable feature is the product's vulnerability database, as it knows what to scan.

What needs improvement?

There is no good work assignment system in the product. Specifically, if an SQL patch needs to be applied, then that needs to go to the SQL team, but Tenable wants to assign the ticket to an individual and not a team.

The reporting was never great in Tenable Vulnerability Management, so, in my company, we imported all the data into Ivanti RiskSense to start using it for reporting.

For how long have I used the solution?

I have been using Tenable Vulnerability Management for three to four years. I don't remember the version of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

How are customer service and support?

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have experience with another solution in the past, but I don't remember its name.

How was the initial setup?

The product's initial setup was very straightforward.

The solution is deployed on an on-premises model and the cloud. With the endpoint in the product, everything was reported back to the cloud offered by Tenable.

What was our ROI?

I saw a return on investment from using the solution since I feel that finding the vulnerabilities is always much cheaper than dealing with a situation after your system gets hacked. In short, I would put it as insurance is cheaper than the fire.

Which other solutions did I evaluate?

In our company, we went through every other tool in the market and came down to Rapid7 and Tenable since they were the only two good options.

What other advice do I have?

Network scans are very resource-intensive and can cause outages in some instances, which is a political and not a technical issue to solve.

I rate the overall tool a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Tenable Vulnerability Management
May 2024
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Security Manager at Yarix S.r.l.
Real User
Top 5Leaderboard
An easy-to-use, mature, stable, and scalable solution for vulnerability assessment
Pros and Cons
  • "Tenable.io Vulnerability Management is an easy-to-use product. I"
  • "The shortcoming of the solution that needs improvement is related to its capability to do vulnerability assessments on applications."

What is our primary use case?

In my company, we use Tenable.io Vulnerability Management is a good solution for vulnerability assessment on the infrastructure and not on the applications. The solution is useful for conducting vulnerability assessments on IT infrastructures. We use Tenable to discover assets on the network and the vulnerabilities in the vulnerability management cycle.

What is most valuable?

Tenable.io Vulnerability Management is an easy-to-use product. It is a good solution, as per Gartner's SIEM Magic Quadrant. The product has a lot of documentation and blogs, so you can get lots of support from its communities while also finding a lot of online materials that can help you improve the solution's uses or implement it according to your use cases.

What needs improvement?

The shortcoming of the solution that needs improvement is related to its capability to do vulnerability assessments on applications.

For how long have I used the solution?

I have been using Tenable.io Vulnerability Management for more than ten years.

What do I think about the stability of the solution?

It is a very stable and mature solution in the market since it has been around for over 15 years.

What do I think about the scalability of the solution?

The product has no scalability solution since it can manage hundreds to thousands of networks.

How are customer service and support?

The solution's technical support is good and quick to respond. If you have a problem, you can be sure that someone from the support team has a solution to your problem.

Which solution did I use previously and why did I switch?

Our company doesn't use any other products from Tenable apart from Tenable Nessus for vulnerability assessment. We also use NetSuite to manage the vulnerabilities' life cycle.

How was the initial setup?

The initial setup of Tenable.io Vulnerability Management was straightforward since it allows one to use a device, like a virtual machine, or one can use it on a public IP address if it is already deployed, making the process very quick and easy.

The solution is deployed on-premises.

The deployment process was very quick since it could be done using a virtual machine or the customer's network. You can do the deployment with the virtual machine by connecting to the management suite before launching the solution.

To do an assessment for all our customers, my company has over 200 users for the deployment and maintenance of the solution. There is a dedicated team in the company I currently work for to manage the solution. One technician is needed to do a vulnerability assessment.

What's my experience with pricing, setup cost, and licensing?

Yearly payments are to be made toward the licensing cost of the product. It is neither a cheap nor an expensive product.

What other advice do I have?

I recommended the solution to those planning to use it since it is a very good product. Though there are other good solutions like Qualys, Tenable is the best.

I rate the overall tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Yusuf-Hashmi - PeerSpot reviewer
Sr. Director - Group Head - IT Security (CISO) at Jubilant Organosys Ltd., India, Leading Chemical M
Real User
Top 5Leaderboard
The dashboard is pretty intuitive, and it lets you do a drill-down analysis
Pros and Cons
  • "The dashboard is pretty intuitive, and it lets you do a drill-down analysis of each vulnerability. That is something that brings a lot of value to the organization."
  • "Tenable could improve visibility into assets, including automated asset tagging. You should be able to automatically tag assets based on location, function, ownership, etc. That would help us because we spend a lot of time identifying and tagging assets by hand."

What is our primary use case?

Vulnerability Management is used to discover assets and identify vulnerabilities across our IT landscape. 

What is most valuable?

The dashboard is pretty intuitive, and it lets you do a drill-down analysis of each vulnerability. That is something that brings a lot of value to the organization.

What needs improvement?

Tenable could improve visibility into assets, including automated asset tagging. You should be able to automatically tag assets based on location, function, ownership, etc. That would help us because we spend a lot of time identifying and tagging assets by hand. 

For how long have I used the solution?

I have used Vulnerability Management since February 2021.

What do I think about the stability of the solution?

There are factors within the organization that affect stability. Ultimately, your Tenable.io performance depends on your on-prem network infrastructure. 

How are customer service and support?

I haven't used Tenable.io support, but my team has, and I haven't heard any complaints thus far. 

Which solution did I use previously and why did I switch?

I used Qualys at my previous job for vulnerability validation, but I have used Tenable.io VM for quite a while now.  

How was the initial setup?

Deploying Tenable.io VM is neither straightforward nor particularly complex. We run gateways in North America and India, respectively that talk to the Tenable.io console. It's not too complex. It was in place when I joined, but I believe it took no more than two weeks to deploy.

You need to create a tenant in the Tenable Cloud SaaS and configure user access.  We have five analysts using the solution and one or two admins. 

What was our ROI?

We see a return by identifying vulnerabilities and converting them into actionable items. The solution provides a lot of visibility into your environment. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual subscription, and I feel the cost is reasonable. The license covers everything, including support. 

What other advice do I have?

I rate Tenable.io Vulnerability Management nine out of 10. It's an excellent product that's scalable, stable, and intuitive. It helps you to drill down into vulnerabilities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Aaron Melendez - PeerSpot reviewer
Cybersecurity Analyst / Third-Party Risk Analyst at San Jacinto Community College
Real User
Exposure management solution used to scan networks, identify assets and offers mitigation techniques
Pros and Cons
  • "The vulnerability management itself is the most valuable feature as well as references to the mitigation techniques."
  • "The user interface could be improved by being able to change the user interface to fit your position or your job. The graphs are set in stone and you can only print reports."

What is our primary use case?

We use this solution to scan our network to try to identify all our assets. It is very good at finding all assets depending on how you program it.

What is most valuable?

The vulnerability management itself is the most valuable feature as well as references to mitigation techniques.

What needs improvement?

The user interface could be improved by being able to change the user interface to fit your position or your job. The graphs are set in stone and you can only print reports. 

For how long have I used the solution?

I have been using this solution for seven months. 

What do I think about the stability of the solution?

The stability of this solution is good. The application is always available and you can also set the scans to not take up too much bandwidth.

What do I think about the scalability of the solution?

The scalability all depends on how much you want to spend. If you have 10,000 assets you want to scan, you'd have to pay for that. It is very easy to scale up or scale down, but it's going to cost you.

How are customer service and support?

I would rate their support ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

It has a steep learning curve but Tenable does offer free courses for beginners and paid courses to become a specialist. This assists with the ease of setting it up. 

What's my experience with pricing, setup cost, and licensing?

The total cost we pay for this solution is over 45K. This is for a large education organization. 

What other advice do I have?

I would advise others to take the courses provided and then to play around with the solution. This will speed up learning as this solution has a steep learning curve and can be intimidating at first.

I would rate this solution an eight out of ten due to not being able to change certain parts of the user interface. 

I would rate this solution an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at Inspyretek Solutions
Reseller
Top 20
Assesses vulnerabilities and finds anomalies and has an easy-to-use interface
Pros and Cons
  • "The tool has an easy-to-use interface."
  • "The product is a bit expensive."

What is our primary use case?

The solution is used for the vulnerability assessment of the network infrastructure.

What is most valuable?

The solution finds vulnerabilities, anomalies, and threats. Tenable has basic and ad hoc scanning features. The tool schedules scans for continuous monitoring. The main advantage of the solution is that it assesses the vulnerabilities and provides a CVE score. Reporting is very easy. The management dashboard is very easy. The tool has an easy-to-use interface. It is easy to implement the product.

What needs improvement?

The product is a bit expensive.

For how long have I used the solution?

I have been using the solution for 7 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable up to a certain point. I rate the scalability a seven to eight out of ten. Our customers are medium to large businesses.

How are customer service and support?

The support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The configuration is easy. My engineers can work on it seamlessly. The deployment of the basic solution does not take more than four to eight hours. We need one or two persons to deploy and maintain the product. There are no other challenges if we have the network and can access the IPs.

What was our ROI?

The product impacts our client's operational cost related to vulnerability management in a good way. It automates a few things and saves the engineers' costs.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a seven out of ten.

What other advice do I have?

We are resellers. The solution is easy to implement. It has an easy-to-use interface, enabling organizations to go faster to market. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Faisal Mian - PeerSpot reviewer
CTO at ABM Info. tech
Real User
Top 5Leaderboard
An easy-to-manage solution to gain visibility into all IPs
Pros and Cons
  • "It is easy to manage. Most of the information the tool provided helped to further investigate the vulnerability and its impact."
  • "The solution’s pricing could be improved."

What is our primary use case?

The product operates on a license-based model, where you purchase a license based on the number of IP addresses you intend to scan. For example, if you purchase a license for 50 IP addresses and your network has 200 users, it will only scan for those 50 IPs. You can gain visibility into all IPs within your environment, including subnets with a full license. Also, you can geographically segment your scanning targets based on the number of IPs allocated for each location.

How has it helped my organization?

The product is very friendly. It is easy to manage. Most of the information the tool provided was correct and helped to further investigate the vulnerability and its impact.

What is most valuable?

The most important feature is network scanning.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using Tenable Vulnerability Management for one year.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution is very scalable. It allows you to adjust according to your needs. You can add more features if you wish to purchase additional tools.

How was the initial setup?

The initial setup is very easy. To deploy, run the setup command, and then it can deploy on your Linux and Windows platforms. I did it by myself.

What's my experience with pricing, setup cost, and licensing?

The product is expensive but manageable.

What other advice do I have?

I recommend the solution. Although, it varies from person to person experience. Rapid7 users can use free tools. I'm very satisfied with the product.

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Prajot Nair - PeerSpot reviewer
Senior Manager -Cloud Security at Capgemini
Real User
Top 5
Full-service solution that gives a good ROI
Pros and Cons
  • "The initial setup is straightforward so long as your infrastructure, components, and networks are in place."
  • "Tenable.io Vulnerability Management could be improved with an increased number of dashboards and MSSP integration."

What is our primary use case?

Tenable.io Vulnerability Management is used as a unified platform for vulnerability management.

What needs improvement?

Tenable.io Vulnerability Management could be improved with an increased number of dashboards and MSSP integration.

For how long have I used the solution?

I've been working with Tenable.io Vulnerability Management for five years.

What do I think about the stability of the solution?

Tenable.io Vulnerability Management is stable.

What do I think about the scalability of the solution?

Tenable.io Vulnerability Management is scalable.

How are customer service and support?

Tenable doesn't provide support beyond documentation.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward so long as your infrastructure, components, and networks are in place. There are also a few teaching issues post-migration, like integration with third parties and SEO integrations.

What was our ROI?

Tenable.io Vulnerability Management gives a good ROI in the long run, though it would be better with a pay-as-you-go model.

What's my experience with pricing, setup cost, and licensing?

Tenable.io Vulnerability Management's pricing solution model isn't great. Providing a pay-as-you-go option would be an improvement.

What other advice do I have?

Tenable is a full-service product, but it still has a lot of improvements to make, so I'd recommend exploring other products before implementing it. I would give Tenable.io Vulnerability Management a rating of nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tenable Vulnerability Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Tenable Vulnerability Management Report and get advice and tips from experienced pros sharing their opinions.