We performed a comparison between Alfabet IT Planning & Portfolio Management and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The dashboard is the most valuable feature."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The performance is good."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"It's a very complete solution."
"The user-experience, enhanced performance, and in-hand governance can be improved."
"The configurations are fine, but the user interface could be improved."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"The interface isn't user-friendly."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"Dashboard interface is limited functionally and not very user friendly"
"The price is too high."
"The product comes with little options out of the box."
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Alfabet IT Planning & Portfolio Management is ranked 14th in Project Portfolio Management with 4 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Alfabet IT Planning & Portfolio Management is rated 7.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Alfabet IT Planning & Portfolio Management writes "Helps us to implement and understand the status of our projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Alfabet IT Planning & Portfolio Management is most compared with ARIS BPA, LeanIX, Alfabet FastLane, Jira and Broadcom Clarity , whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and GitLab. See our Alfabet IT Planning & Portfolio Management vs. ServiceNow Strategic Portfolio Management report.
See our list of best Project Portfolio Management vendors and best Project Portfolio Management vendors.
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