We performed a comparison between Atlassian Confluence and Bitrix24 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."
"The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents."
"It's easy to search for information."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"Confluence can link any ticket or task from JIRA to be included on the Confluence page."
"The customization that Confluence offers is one of its most useful features. You can customise it based on the specific project you are working on. It also supports multiple languages."
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"The data interpretation feature in Bitrix24 is good."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The product is user-friendly."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"Bitrix24 is a user-friendly solution that is easy to use."
"It's a very easy-to-use product."
"The user interface could be improved."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"I'd like to see some improved reporting on usage."
"Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."
"There are some issues with performance when creating tables."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"It would be great if colleagues could get alerts via email when they are assigned something."
"The solution’s performance could be made faster."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"We didn't have the ability to customize the solution."
"There are some bugs in the mobile system."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Bitrix24 is ranked 5th in Enterprise Social Software with 18 reviews. Atlassian Confluence is rated 8.2, while Bitrix24 is rated 7.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and ClickUp. See our Atlassian Confluence vs. Bitrix24 report.
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