We performed a comparison between Bitrix24 and Microsoft Teams based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"The technical support was intuitive and had good documentation."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"It's a very easy-to-use product."
"The solution helps with collaborative communication. You can use it to chat and book calls. You can even set the status as away. It also has a transcript feature integrated."
"The tool makes it easy for us to book meetings. It seamlessly integrates with the Office application which we are using for the last four years."
"The integration, ability to share documents is very good."
"The product is continually growing to add new features and functionality."
"The most valuable feature of Microsoft Teams is its UI...It is a stable solution."
"There is a new Skype feature in Teams that is excellent."
"The most valuable features are the messaging and the video calling, especially where you can add a background."
"The most valuable feature of Microsoft Teams is that I can attach files in any format."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"Bitrix24’s interface needs to be improved."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"There are some bugs in the mobile system."
"The solution's open channel and contact center could be improved."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"After six months of working with it, I still find the UI a little clunky when it comes to sharing content and moving around between features like the calendar and files."
"There are some issues with stability."
"The product should improve its pricing."
"It could be improved if it was easier to use and the interface was revamped."
"In terms of functionality, I would like to see support for multi-user or multiple windows for the File structure."
"It is challenging to navigate the setting for the screen-sharing feature."
"At times, we encounter difficulties with remote access through Teams, which requires improvement."
"There's a feature that can send a notification to Team's channel, but I think there's no way to have it escalated on something like that."
Bitrix24 is ranked 5th in Enterprise Social Software with 18 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews. Bitrix24 is rated 7.4, while Microsoft Teams is rated 8.2. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and Notion, whereas Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and HCL Connections. See our Bitrix24 vs. Microsoft Teams report.
See our list of best Enterprise Social Software vendors.
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