Blue Prism vs SAP Intelligent RPA comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Blue Prism
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
7.8
Number of Reviews
86
Ranking in other categories
No ranking in other categories
SAP Intelligent RPA
Ranking in Robotic Process Automation (RPA)
17th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Robotic Process Automation (RPA) category, the market share of Blue Prism is 9.7% and it decreased by 14.5% compared to the previous year. The market share of SAP Intelligent RPA is 1.4% and it increased by 296.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

RS
Jan 6, 2023
Good UI, impressive ROI, and able to expand
Predominantly, this platform is used for Robotic Process Automation. It's a low-code tool that doesn't require much technical knowledge and is easy to introduce to your business users in order to make them citizen developers.  Most of the manual operations and administrative work are low-hanging…
Ankit Gosavi - PeerSpot reviewer
Oct 9, 2023
Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity
It proved to be a significant improvement in terms of data extraction. It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise. The ease of use is a major plus point because the level of technical knowledge needed for initial setup and ongoing support was minimal. The tool provides templates and pre-existing features that simplify the coding process. One of the most significant advantages is its adaptability. Client requirements often evolve, and business departments frequently change their needs, with IRPA, you can easily adapt and make modifications and adjustments swiftly, which is highly efficient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution enables process creation and is object oriented."
"All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected."
"The ease of development is the most valuable. Standard VBOs are pretty useful there with Excel and different things. Our custom developments for SAP and things like that are pretty easy to set up and quick to get going."
"We started with a very small team and small projects. As the project started getting success with Blue Prism we have a large number of teams now just for automating all the business procedures. Larger time was saved after automating the processes."
"The automation on offer is great."
"Stability-wise, I haven't heard any complaints from our clients."
"The solution is way more efficient for debugging than other tools."
"We've automated web applications in the banking domain using Blue Prism. This involved automating long and complex banking processes. Every action we automate with the tool generates an audit log, which is safe within the LogRhythm environment. I do find the Decipher feature very useful when it comes to document automation."
"The initial setup of SAP Contextor is easy."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"Scalability is fine. It is pretty nice."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
 

Cons

"They should incorporate more functionalities in the analytics tool."
"Though Blue Prism has now come up with features like decipher and computer vision, it is still not able to address most of the issues, making it an area of concern where improvements are required."
"I would like to see the vendor improve the efficiency of Blue Prism interaction with applications."
"There are some security issues in Blue Prism. The German vendor Servicetrace is way better. This is also reflected in the Gartner report where Servicetrace is mentioned as the tool of choice in high-security environments. So, security, particularly in terms of administration, needs to be improved. We must have the possibility to prevent the administration from taking a look at the ongoing process. When we have restricted data flow, the operations team should not be able to take a look at the data that is processed."
"I believe that there could be more community support, or there could be more support for developers like us from Blue Prism. Blue Prism provides a lot of documentation, but there is a lack of support."
"The upgrades could be managed better. I would also like to see more true AI development and machine learning."
"All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected."
"A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"SAP Contextor could improve by automating some processes."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
 

Pricing and Cost Advice

"The price of Blue Prism is high compared to others solutions. It would be helpful if they could provide a trial version for new users to try. Other vendors provide a community or trial version. There are not any hidden costs."
"The solution is expensive."
"The billing is on a yearly basis. They send us the bill every year. My business unit is billed by the technology team, so I don't know exactly how much they pay. In my business unit, we have our first-year license costs, and then we have our ongoing costs. Our bots cost projected per license is $8,600. Our projected support cost for every year is about $38,000. Our operation agent costs anywhere between $50,000 to $55,000, so the saving is there, but it is still kind of expensive for us, but I'm looking at it from the technology kind of billing us for it. This is the cost that we have for our technology team, which is different from the licensing of Blue Prism."
"Our licensing fees are approximately $5,000 USD per year."
"Blue Prism is less expensive than some of the other RPA solutions."
"They work on a big partnership kind of program with our organization, and they also give us a lot of discounts. Its price is pretty much comparable to the other solutions like UiPath and Automation Anywhere."
"It is expensive for us. It should be cheaper for a market like ours. We are based in India."
"The licensing is approximately $1,100."
"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."
"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."
"It all comes with a bundle right now. Having advanced features, it is competitively priced."
"The pricing is not that expensive. It is manageable."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
What do you like most about SAP Contextor?
The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.
What is your experience regarding pricing and costs for SAP Contextor?
The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is adaptable based on the number of cases and the specific needs of our business. The...
What needs improvement with SAP Contextor?
One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing. Currently, users might have to use external AI tools, but having these services within SAP ...
 

Also Known As

No data available
SAP Contextor, Contextor
 

Learn More

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Overview

 

Sample Customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
Find out what your peers are saying about Blue Prism vs. SAP Intelligent RPA and other solutions. Updated: May 2024.
787,226 professionals have used our research since 2012.