We performed a comparison between SAP Intelligent RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup of SAP Contextor is easy."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"Scalability is fine. It is pretty nice."
"It should be less focused on the howtos and more on demonstrating business value add. A business outcome should be that I was able to approve something in however many days or hours compared to my peers when I benchmark across my peers. That would be a business outcome as opposed to a technical outcome,"
"Once the robots are ready, the scaling of the workforce can be as easy as multiple clicks to add additional workforce for the same task."
"The most valuable feature of this solution is the ease of deployment."
"Our stability is great. You rarely have any downtime, once you build it."
"The graphical user interface of the UiPath Studio is fantastic. For someone who is not a computer science major, or for someone who doesn't know how to code but is really good with visual flows, Studio makes it very easy for those individuals to build robots."
"The main focus was improving efficiency. Once you focus more on redundant paths, having a bot doing it over and over again, that eliminates human error every now and then. There is definitely a huge ROI in that. Our main focus was low-hanging fruit. By low hanging fruit, I mean the redundant processes that users are just annoyed by when they go in every day and have to do it. There has definitely been a huge ROI because we are trying to free up a lot of the project managers for construction to do more focused stuff there rather than job cost details."
"The most valuable features are the scheduler, queues, and activities."
"The robots that I have developed can take a process that is normally very complicated and simplify it."
"SAP Contextor could improve by automating some processes."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"Sometimes, UiPath becomes a little laggy when we move from one page to another."
"It would be helpful if UiPath could provide developers to help us with the on-premises setup. Without that, we have to figure out how we do the setup."
"With Excel applications, it is not able to handle a lot of pop ups. It should be able to do this automatically. We just change the format of the file from XLSX to XLS, but it should be able to handle this automatically. Instead, when something pops up, it gets stuck there. This type of thing are small, but still the process gets stuck. I would like to see better integration of applications to avoid these issues."
"One thing that would be helpful is if the support team could quickly help us when we raise a ticket. It takes them at least one or two hours to get back to us. With Automation Anywhere, if there is a Severity 1 issue, their support responds within 15 minutes."
"The community version of UiPath has a limited feature set, which can make it challenging for users to fully explore its capabilities without purchasing the enterprise version."
"However, challenges arise when attempting to automate multiple VPN connections."
"What we have in mind in terms of what the robots could do for us is significantly more than what UiPath does now, but it takes more work. From my perspective, there is just a wide scope of implementation that goes beyond what we're starting right now. That is essentially the improvement."
"In terms of performance, sometimes it slows down when the internet connectivity is poor. They need to optimize it a little."
SAP Intelligent RPA is ranked 17th in Robotic Process Automation (RPA) with 7 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 762 reviews. SAP Intelligent RPA is rated 7.2, while UiPath is rated 8.8. The top reviewer of SAP Intelligent RPA writes "Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". SAP Intelligent RPA is most compared with Automation Anywhere (AA), Microsoft Power Automate, Blue Prism Cloud, ABBYY Vantage and Blue Prism, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and AutomationEdge. See our SAP Intelligent RPA vs. UiPath report.
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