We performed a comparison between Automation Anywhere (AA) and SAP Intelligent RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"They have a credential vault, which is 256-bit encrypted. That is the highest security that can be provided when it comes to credential maintenance. With a credential vault, other than the user who is entering the password, no one else knows what the password is."
"It removes demotivating, repetitive work from our teams."
"By combining Automation Anywhere and Appian together, we have been able to build a bot that works with Appian workflows to manage all our employees."
"By using this, we are saving time and we no need to do routine work, as it is now automated and the result is shared with all of the end-users."
"In terms of development for our developers, it is very easy and quick to learn because Automation Anywhere has provided an online academy where developers can easily learn the features. It is very easy. If someone does not have a coding background, they can also learn from it very easily because it is just drag and drop and very interactive."
"The ability to build automation without coding is its most valuable feature."
"The Bot Store is an online library where anybody can find variously developed, production-ready bots."
"There have been a lot of challenges in terms of interfacing with the customer ERPs. So, we have been building tools and interfaces using bots to write back into these custom ERPs. Specifically, in the area where I work, this has been very helpful."
"The initial setup of SAP Contextor is easy."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"Scalability is fine. It is pretty nice."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"Automation Anywhere has to be integrated with machine learning and AI systems to read images and videos, then put the information into another format."
"Improvement areas will be there for everybody. I think one area which I would like to see improvement is in IQ Bot. Maybe it has improved a lot in version 11 X but I think that that's one area which definitely scope to improve."
"Going on-cloud comes with security hiccups and concerns."
"The Web Recorder should also include a feature where the user can select what browser you want it to run since it is currently using the Internet Explorer browser as default. Some of our web-based systems are currently not compatible with Internet Explorer and can only run using Firefox or Google Chrome."
"When a bot is in production, sometimes the keystrokes will not work. I am not sure why, and we have tried to contact technical support. They said that they don't have an answer for this. It happens in the the remote environment when we are deploying a bot into AWS machines. So, technical support said this happens in AWS machines sometimes: If the bot is running and the machine is locked, then at that time, the key strokes will not work. They have provided that solution, but we are trying to avoid keystrokes now."
"More and more innovation is going on, and they'll have to keep adding features to keep up with the market. They have generative AI on their platform, but that's a new part. They are working on it. It's not 100 percent foolproof, but eventually it will get better. They need to work on their AI capabilities."
"Even though the product is easy to use, there are some challenges when we move across different environments; there's a lot of setup needed."
"In the next release, once the bot is triggered, the system should always recognize the active state and not prompt the user to log in again before the bot finishes all of its tasks."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"SAP Contextor could improve by automating some processes."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while SAP Intelligent RPA is ranked 17th in Robotic Process Automation (RPA) with 7 reviews. Automation Anywhere (AA) is rated 8.4, while SAP Intelligent RPA is rated 7.2. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of SAP Intelligent RPA writes "Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, IBM Robotic Process Automation (RPA) and BotFarm, whereas SAP Intelligent RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism Cloud, ABBYY Vantage and Blue Prism. See our Automation Anywhere (AA) vs. SAP Intelligent RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
