We performed a comparison between Cisco TelePresence and Skype for Business based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."PresenterTrack cameras improve the meeting experience."
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"The SpeakerTrack feature is the most valuable feature."
"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."
"The configuration is a valuable."
"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings."
"It was stable. So, I would rate the stability a ten out of ten."
"There are free versions of the solution available."
"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
"The solution’s video quality is fine."
"The product's initial setup phase is very easy."
"We like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier."
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"I use the chat feature to communicate with my staff, which is very helpful."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"The calling features can be improved."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"The price of Cisco TelePresence overall should be reduced."
"The tool is expensive."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"Cisco TelePresence could improve its integration capabilities."
"There might be some invitation issues with Skype for Business."
"Going forward, I would like to see better call quality and reliability."
"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."
"The technical support from Microsoft needs to be improved."
"The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated."
"I don't recall coming across any big missing features."
"Microsoft Teams, as I see it now, is more useful than Skype for Business."
"Make it user friendly."
Cisco TelePresence is ranked 7th in Virtual Meetings with 8 reviews while Skype for Business is ranked 4th in Virtual Meetings with 60 reviews. Cisco TelePresence is rated 8.2, while Skype for Business is rated 7.8. The top reviewer of Cisco TelePresence writes "It's our go-to solution for demonstrating our services to clients". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Cisco TelePresence is most compared with Webex, Zoom, Polycom RealPresence Clariti and Cisco Meeting Server, whereas Skype for Business is most compared with Webex, Zoom, GoToMeeting, TeamViewer and Cisco Meeting Server. See our Cisco TelePresence vs. Skype for Business report.
See our list of best Virtual Meetings vendors.
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