We performed a comparison between CloudCheckr and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is scalable for our purposes."
"It's one of the leading players for cloud optimization. It's hard to find anything better."
"It will automatically suggest areas for optimization."
"The solution is mostly stable."
"The most valuable feature of CloudCheckr CMx High Security is granular reporting. Additionally, the user interface is easy to use."
"The best feature I like about CloudCheckr CMx High Security is its simplicity. I love that it's not rocket science to use the solution. Even if you're not familiar with the cloud, you can easily figure out how to use CloudCheckr CMx High Security. You can use AWS, you can use Azure, and you can use GCP with the solution because the integration is quite simple. You can also use multi-cloud with it, and you could see the billing part. You'll have complete visibility into your cost which I love about the solution. I also love that data on any security issues and vulnerabilities are available on the go with CloudCheckr CMx High Security. You don't need to do anything different. Just run the scan and you'll have all these open findings in the tool, in terms of the priority level, so if it's critical, it will tell you, "It's critical," and you need to fix it right away."
"The initial setup is straightforward."
"The recommendation section is pretty helpful."
"The asset management tools are very valuable."
"ServiceNow IT Operations Management is a stable product."
"From my perspective as an asset manager, the most valuable feature of the solution is the configuration management portion, where I can actively add something to the database."
"I like the solution mostly for CMDB discovery."
"It is flexible. You can tune it, more or less, as you want."
"I like the solution due to the fact that it's scalable."
"It includes a valuable feature called Discovery, that aids in application portfolio management, enabling visibility into IT infrastructure from top to bottom."
"The initial setup is very straightforward. A person just needs to join a team to access the network and that's all."
"The solution must improve its user interface."
"The reporting and analytic capabilities are very limited."
"What needs to be improved in CloudCheckr CMx High Security is integration. All the clouds are going quite fast, for example, all the cloud providers: Microsoft, Google, etc. CloudCheckr CMx High Security is good with AWS, no doubt about it, but with Azure and Google Cloud, I find that the solution is slow in that direction. If the vendor planned for CloudCheckr CMx High Security to be automated just for AWS, then it does make sense. If not, if the vendor is also targeting good integration with Google and Microsoft, then CloudCheckr CMx High Security integration needs improvement, in particular, it has to be faster. At the moment, its integration with Azure is not as good as its integration with AWS. With GCP, integration is nowhere."
"The performance of the tool really needs to be improved."
"Self-healing could be a bit smoother and a bit cleaner, easier to access and more functional. That would help."
"CloudCheckr CMx High Security is complex. There are a lot of menus, and if you do not know what you are looking for you can get lost. However, the interface is self-explanatory. It's easy to understand where to go to get what you want."
"The solution needs to work better with larger capacities of data."
"Many features still need to be implemented in this tool."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"The most complaints we have received from our clients are the solution's discovery aspect. I've heard a few concerns from the customers where we have to integrate with a third-party tool to make a full-fledged discovery along with ServiceNow. ServiceNow alone does not do the total capacity of the discovery. The discovery portion of ServiceNow IT Operations Management is not in-depth as what the customers are looking for. The information that it gathers from the assets is a little more limited than what other tools provide."
"It should have better integrations with other solutions."
"At times, it got cumbersome from the project management perspective. It could have been because of the way we were using it. I found Microsoft Project to be more extensive and robust than ITOM."
"There are not enough apps in the app store to expand functionality. There should be more made available."
"Regarding ServiceNow, there is room for improvement in terms of customization, particularly in the area of self-customization."
"The tool can be improved by including more detailed information to assist new users."
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CloudCheckr is ranked 23rd in Cloud Management with 8 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 35 reviews. CloudCheckr is rated 7.6, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of CloudCheckr writes "Beneficial granular reporting, highly stable, and excellent support". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". CloudCheckr is most compared with Azure Cost Management, Apptio One, Prisma Cloud by Palo Alto Networks, AWS Trusted Advisor and Cloudability, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our CloudCheckr vs. ServiceNow IT Operations Management report.
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