We performed a comparison between HubSpot CRM and IQVIA Orchestrated Customer Engagement based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."
"The ability to track revenue and complete forecasting has been the most valuable feature."
"When we cannot dedicate a lot of time to each of these, in terms of research and support, it helps us automate some small things and provides opportunities."
"The reporting is very flexible."
"The solution's most valuable features stem mostly from the sequencing of marketing automation."
"The most valuable features of HubSpot CRM are ease of use, lead generation, and follow-up leads. Additionally, there are a lot of connectors to other solutions, such as Jira and Slack. Whether it's a scrum tool or the ticketing tool, it has a connector."
"Very scalable CRM platform with multiple functions, e.g. marketing, ticketing, and service."
"I am working in a small company. We have a sales teams that consist of 10 people. HubSpot CRM is scalable and easy to use."
"I've found the customer 360 degree view to be valuable."
"Right now, HubSpot CRM fills my needs. The solution is good for marketing, and you can schedule when you want your ads and your emails to be sent out to your clients. You can track your client pipeline, you can see who viewed your messages and who hasn't, etc. I feel that HubSpot CRM is adequate for my need, but if the solution has the functionality of not needing to input your password every single time you log into the platform, then that would make it better. If that could be incorporated into the new version of HubSpot CRM, then the solution would go a long way."
"There is a limitation with the integration with other tools or workflows."
"HubSpot CRM should include better scanning of business cards and getting content in."
"Certain stability issues could be automatically addressed through automation measures that would ensure absolute stability."
"We had a problem with the tool’s stability once."
"This solution could be improved if it offered more opportunity to customize how it is used, including adding different rules."
"I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly."
"We wanted to discover a list of clients that spend an average amount with us, and we just don't have that answer at this time. There just aren't enough answers being provided for the questions we have, and that's a real downside."
"Because Salesforce is a cloud solution, sometimes we have issues with speed. We experience a lot of delays."
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HubSpot CRM is ranked 9th in CRM with 39 reviews while IQVIA Orchestrated Customer Engagement is ranked 27th in CRM. HubSpot CRM is rated 8.2, while IQVIA Orchestrated Customer Engagement is rated 7.0. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of IQVIA Orchestrated Customer Engagement writes "Has 360 degree customer view but needs to improve workflow". HubSpot CRM is most compared with Attio, Odoo, Bitrix24, Acumatica and Pega CRM, whereas IQVIA Orchestrated Customer Engagement is most compared with Salesforce Sales Cloud, Zoho CRM and SAP CRM.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.