We performed a comparison between IBM Datacap and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is the best solution for scanning purposes."
"The standout feature of this intelligent product is its remarkable capability."
"The solution automates manual data entry."
"Both Datacap Studio and Datacap Navigator are great features."
"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"
"The installation of the solution is very simple."
"WorkFusion's SAP integrations are really good."
"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."
"We can see that its competitive ability is quite good."
"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."
"The solution is stable, we have not had any glitches or problems."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"The cognitive features of this solution are good."
"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."
"I give the scalability of the solution a six out of ten."
"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."
"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."
"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities."
"Datacap has performance issues when processing large volumes of documents. We're doing 18,000 pages daily. Scanning takes almost 20-30 minutes, but it normally takes one or two minutes. We informed IBM and opened a ticket for that. They forwarded the issue to developers but didn't give a specific timeline for it to be resolved. Version 8.1 is already at the end of support."
"Third-party integration could be improved; it's very slow."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."
"The solution is not user-friendly, this is something they should improve."
"Where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python. My feeling was that the speed at which Python did things, how fast it did them, was quite cool. It was faster."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"I would like WorkFusion to improve the automation rate when evaluating unstructured text."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"We are having some database issues, but we are addressing them."
IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews while WorkFusion is ranked 7th in Intelligent Document Processing (IDP) with 30 reviews. IBM Datacap is rated 7.6, while WorkFusion is rated 7.8. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". IBM Datacap is most compared with ABBYY Vantage, Tungsten TotalAgility, Microsoft Power Automate, HyperScience and OpenText Intelligent Capture, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Camunda. See our IBM Datacap vs. WorkFusion report.
See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.
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