We performed a comparison between IBM FileNet and Mobius Content Services Platform based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature for me is the possibility to share and to collaborate, the possibility to connect FileNet with many other IBM products as well. It helps avoid the possibility of creating "island applications." We have an ecosystem where everything can be interconnected."
"One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."
"We are able to find the proper documents which are needed for business processes."
"The usability is very good. We like the Content Navigator. It's very easy to use the search and retrieve for documents and has a lot of options for the user to download documents or send an email."
"For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt."
"FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure."
"It improves the time when providing customer service to our constituents."
"Everybody ties into Active Directory and things like that, but on top of that are the extra layers of security for encryption, so they can meet standards required by PCI and by HIPAA: encryption at rest, encryption in flight, encryption in the database, all together. There are really only three products on the market that know how to do that, and FileNet is one of them."
"This solution has improved our organization by providing a central repository for business data with control over sensitive data."
"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."
"It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus."
"We know that they're looking at documents, but we don't know what documents they're actually going and finding the most, or where the bottlenecks might be. It would be nice if there was some interconnectivity back into Bluemix to say, "Ok, you've got a workflow problem here." That would be a neat feature moving forward because we've got a lot of users that would just say, "The system is not working." We had a few threads would get hung up because they were just constantly banging on these few documents. If that were the case, if we knew that ahead of time, then we could fix that, change the search sequences to make it more efficient. But we were blind to that until the users said it's not working."
"The analytics in FileNet are too complicated and they consume too much infrastructure, memory, and CPU. They're too expensive to work with."
"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."
"If there was more AI capability, into Watson, that would be a benefit."
"It is ability to display legacy content needs improvement."
"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."
"I would rate the technical support as medium. I do not like the login process. It is not great."
"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."
"Sales and service need to be more consistent."
More Mobius Content Services Platform Pricing and Cost Advice →
IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews while Mobius Content Services Platform is ranked 12th in Enterprise Content Management with 3 reviews. IBM FileNet is rated 8.2, while Mobius Content Services Platform is rated 7.4. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of Mobius Content Services Platform writes "Time from creation to access is much better, as reports are immediately available upon generation". IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Oracle WebCenter, whereas Mobius Content Services Platform is most compared with IBM ECM, SharePoint and Alfresco. See our IBM FileNet vs. Mobius Content Services Platform report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
