We performed a comparison between IBM FileNet and Oracle WebCenter based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document."
"We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone."
"It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access."
"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."
"It has given us a whole new environment to do document management and document storage."
"The standout feature for us is undoubtedly the Google-like search functionality, which allows us to search for documents within the system effortlessly. Instead of just querying the document database, this feature retrieves all relevant documents, akin to searching on the internet. It is very easy to use."
"It is very user-friendly for business users. They can create their own searches. They are not dependent on administrators to create searches for them. It is self-service for them."
"The product has helped with compliance and governance issues. There are some archiving policies which a financial organization has to keep. Our organization can keep up with them because of the IBM product."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"A great solution for storing and searching large volumes of documents with easy access."
"WebCenter's interface is very user-friendly."
"Oracle integrates well with other products to cover Big Data."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"Integration within the solution is very good."
"The product is expensive."
"The analytics in FileNet are too complicated and they consume too much infrastructure, memory, and CPU. They're too expensive to work with."
"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."
"This solution could be improved with the ability to present the file system from FileNet."
"It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching."
"For end-users there is a lack of administrative features. The interface of basic FileNet is not very good."
"We do have some individuals that do need to come up to speed on it technically, and the only onsite training for Case Manager is in Europe, there is not a lot of US-based training. So they have to do all their training online rather than being able to go and have a good bootcamp-style training somewhere nearby."
"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team."
"The speed of the backup should be enhanced."
"WebCenter requires a lot of design effort to upload content to our regular system."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"This solution needs to support translation into the Arabic language."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"Its functions need more stability."
"I would like them to add more Web 2.0 features."
IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews while Oracle WebCenter is ranked 15th in Enterprise Content Management with 12 reviews. IBM FileNet is rated 8.2, while Oracle WebCenter is rated 7.0. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of Oracle WebCenter writes "Gives me easy access, connection and compatibility with all of the Oracle products". IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Systemware ECM, whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Microsoft .NET Framework. See our IBM FileNet vs. Oracle WebCenter report.
See our list of best Enterprise Content Management vendors.
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