IceWarp vs Skype for Business comparison

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IceWarp Logo
2,997 views|1,740 comparisons
88% willing to recommend
Microsoft Logo
2,758 views|987 comparisons
78% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IceWarp and Skype for Business based on real PeerSpot user reviews.

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To learn more, read our detailed Email Applications Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its price is the most valuable. It is definitely one of the lowest price solutions.""It's scalable and stable.""It has great communication capabilities for team chatting and web conferences.""The groupware module is the most valuable feature.""An effective, functional, very good tool for controlling resources.""IceWarp has multiple applications that are easy to use for many people.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage.""The solution's voice services work well for our company."

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"I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time.""It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy.""The most valuable feature is stability.""What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people.""We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well.""The solution’s video quality is fine.""The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook.""We really like the screen sharing tool. The user experience is smooth, and user-friendly."

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Cons
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product.""Our customers sometimes have problems receiving mail.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.""The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version.""With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes.""It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."

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"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so.""Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution.""I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable.""Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion.""If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.""There might be some invitation issues with Skype for Business.""The cost of Skype for Business has room for improvement.""The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."

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Pricing and Cost Advice
  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
  • More IceWarp Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Support should be improved. Most of the time, the queries are not resolved within the SLA.
    Top Answer:The solution’s video quality is fine.
    Top Answer:The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
    Ranking
    6th
    out of 24 in Email Applications
    Views
    2,997
    Comparisons
    1,740
    Reviews
    4
    Average Words per Review
    492
    Rating
    7.8
    4th
    out of 62 in Virtual Meetings
    Views
    2,758
    Comparisons
    987
    Reviews
    17
    Average Words per Review
    325
    Rating
    7.8
    Comparisons
    Google Workspace logo
    Compared 21% of the time.
    Microsoft Exchange logo
    Compared 17% of the time.
    Zoho Mail logo
    Compared 16% of the time.
    Zimbra Collaboration logo
    Compared 15% of the time.
    KerioConnect logo
    Compared 9% of the time.
    Also Known As
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview
    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
    Sample Customers
    Marriott, Toyota, Sony, Wendy's, Canon
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Top Industries
    REVIEWERS
    Construction Company33%
    Cloud Solution Provider11%
    Program Development Consultancy11%
    Media Company11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider8%
    Retailer8%
    Insurance Company7%
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm20%
    Comms Service Provider12%
    Government7%
    VISITORS READING REVIEWS
    Educational Organization88%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise17%
    Large Enterprise52%
    REVIEWERS
    Small Business28%
    Midsize Enterprise27%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise7%
    Buyer's Guide
    Email Applications
    May 2024
    Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    IceWarp is ranked 6th in Email Applications with 15 reviews while Skype for Business is ranked 4th in Virtual Meetings with 60 reviews. IceWarp is rated 8.6, while Skype for Business is rated 7.8. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". IceWarp is most compared with Google Workspace, Microsoft Exchange, Zoho Mail, Zimbra Collaboration and KerioConnect, whereas Skype for Business is most compared with Webex, Zoom, GoToMeeting, TeamViewer and Cisco Meeting Server.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.