Office 365 vs Skype for Business comparison

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3,031 views|1,508 comparisons
94% willing to recommend
Microsoft Logo
2,758 views|987 comparisons
78% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Office 365 and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Office 365 vs. Skype for Business Report (Updated: March 2020).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints.""There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right.""Adaptable solution with a good interface. It's easy to set up and easy to use.""The product helps us be more efficient. It helps us to have a standardized way of doing things.""The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved.""The technical support is outstanding.""The cloud service and Skype are the most valuable features.""I like Office 365's usability."

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"You can do meetings of up to two hundred people in a single conversation.""The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook.""We like the easy provisioning of Skype for Business Conferencing.""Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices.""The product helps me make international calls.""Scalability-wise, I rate the solution a nine out of ten...Stability-wise, I rate the solution a ten out of ten.""The most valuable feature of Skype for Business is overall it is an okay solution.""The solution’s video quality is fine."

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Cons
"Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs.""The one big problem with the solution is if you are presenting in Teams and someone puts their hand up, you don't get a notification. If you are running a meeting and just presenting you don't know that people have their hands up and want to ask a question.""Could include integration with other single sign-on solutions.""We have had some connectivity issues.""There are some complexities to the initial setup if you use some of the more advanced features.""Microsoft Defender for Office 365 could use some customization, but this area for improvement is trivial.""I would like to see the macro functionality in Excel made simpler.""The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."

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"Going forward, I would like to see better call quality and reliability.""We have had trouble with scalability when trying to host large meetings.""The initial setup could be simplified.""Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion.""The inability to integrate Skype with other products is an area of concern where improvements are required.""The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature.""Microsoft Teams, as I see it now, is more useful than Skype for Business.""The cost of Skype for Business has room for improvement."

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Pricing and Cost Advice
  • "Licensing, billing, and accounting are available from the management interface."
  • "Good reporting and good value subscriptions for international calls."
  • "​The pricing/licensing is easy to manage."
  • "The pricing is good for all the features that we receive, e.g., Skype for Business."
  • "The pricing is not really high, but one can get the software with the license key for free."
  • "The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
  • "I think that we pay $9.99 USD per user, monthly."
  • "Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
  • More Office 365 Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved.
    Top Answer:I’m not sure of the exact cost. In the past, it might have been free. However, now, people do need to pay in order to use it. I would put the pricing around two out of five. It's not the cheapest… more »
    Top Answer:Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution.
    Top Answer:The solution’s video quality is fine.
    Top Answer:The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
    Ranking
    Views
    3,031
    Comparisons
    1,508
    Reviews
    3
    Average Words per Review
    471
    Rating
    8.7
    4th
    out of 62 in Virtual Meetings
    Views
    2,758
    Comparisons
    987
    Reviews
    17
    Average Words per Review
    325
    Rating
    7.8
    Comparisons
    Also Known As
    Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview

    Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
    Sample Customers
    Me & the Bees Lemonade
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Manufacturing Company19%
    Financial Services Firm13%
    Non Tech Company3%
    VISITORS READING REVIEWS
    Educational Organization77%
    Computer Software Company3%
    Financial Services Firm3%
    Government2%
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm20%
    Comms Service Provider12%
    University7%
    VISITORS READING REVIEWS
    Educational Organization88%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise79%
    Large Enterprise14%
    REVIEWERS
    Small Business28%
    Midsize Enterprise27%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise7%
    Buyer's Guide
    Office 365 vs. Skype for Business
    March 2020
    Find out what your peers are saying about Office 365 vs. Skype for Business and other solutions. Updated: March 2020.
    772,679 professionals have used our research since 2012.

    Office 365 is ranked 8th in Content Collaboration Platforms with 54 reviews while Skype for Business is ranked 4th in Virtual Meetings with 60 reviews. Office 365 is rated 8.4, while Skype for Business is rated 7.8. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile, Box and Dropbox, whereas Skype for Business is most compared with Webex, Zoom, GoToMeeting, TeamViewer and Cisco Meeting Server. See our Office 365 vs. Skype for Business report.

    We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.