Okta Workforce Identity Reviews

Okta essentially helps us to onboard employees. We do have difficulty onboarding specific employees, as we're a growing company. Okta helps us provision the software as a service applications that we have in our company for the new hires. We do about 5% software as a service application. Once they join the company, it's a simpler process and a quick onboarding process for them.

The solution helps speed up and simplify the onboarding process for new hires.

The onboarding is the solution's most valuable aspect. It helps us save time in terms of creating a password for each of the SaaS applications versus Okta, where you have this one single pane of glass to see who has what application or who needs which application. It also alerts us to if we should provide that application to this person from that department.

They've improved their user interface, which is much better than previous versions.

The solution is very stable.

The product requires very little maintenance. 

The pricing is fair.

The scalability is quite good.

The solution needs to improve its own marketing. It's a great solution, however, most people don't know what it does. It should be first in line for onboarding employees. 

The solution should continue to work to improve its interface and make it more user-friendly.

The initial setup can be complex at first.

I've been using the solution for a year and a half or so. It hasn't been that long.

The solution is extremely stable. there are no bugs or glitches. it doesn't crash or freeze. It's reliable. 

The solution scales well. It does so very quickly.

We have ten to 16 people on the solution so far.

I've never been in touch with technical support. We are pretty well-versed enough to support ourselves. We do not require their services.

The initial setup, for new users, is a bit difficult. It does get easier with time and practice, however. It's complex in that when you jump into the dashboard and you look at the screen, it's either a mish-mash of information, or, it starts off with a single sign-on, and then you have to look at the other components. They force you to look for the other components within menus. Everything is hidden. It's not clearly defined when you open the dashboard. That's one of the hurdles that we've had when setting everything up. It's just not intuitive and not clear where all the elements are in the menus.

As a SaaS solution, the product does not require very much maintenance at all. Any maintenance is more around governance and administration.

We are an integrator. We help our clients implement the solution.

The solution is designed to be a software as a service, or SaaS. The pricing comes at a moderate cost. It's not the most expensive option on the market.

Their prices are publicly listed on the website. Any additional fees would definitely come into play if you need professional services from Okta themselves.

We're integrators.

The solution is chopped up into modules. You'll sign on to the multifactor authentication and life cycle management components.

We're pretty satisfied with the product. It may be daunting at first, however, once you get the hang of it, it gets easier.

I'd rate the solution at a ten out of ten. It's checked all the boxes for our organization.

Intergated on-prem and cloud applications on multi-tier domains and user identity accessing applications hosted on cross domains. Full fleged automation using AD and Okta groups for app assignment. 

Lifecycle Management of apps on our Okta tenant. 

• Central administration of Apps
• Auto activation of user accounts/ Just-In Time Provisioning
• Global App availability
• Less or No Administration required

1. Active Directory Sync, as its useful for pre-assigning apps, can also be used for de-provisioning apps for exiting users

2. Shared apps with common password can now be managed centrally without revealing the credentials

3. User and Apps Management

4. Desktop Single Sign On

5. Auto-provisioning

6. Flexibility to integrate In-house applications

7. Password Self Service

8. Support non-domain users

9. Group based app assignment (okta, AD, pushgroup)

10. Adaptive MFA

11. Workflow for app requests

Command line access

Reporting

Since 2015

It's very stable we have 99.999% uptime on the base

Very high and secure, we have more than 170+ apps secured for sso

Customer Service:

9 out of 10

Technical Support:

9 out of 10

Yes, we had previously used a different solution which was replaced by Okta. Non-scalability was the major drawback of our previous solution.

Initial setup is straightforward, simple and easy to manage

Some apps needed assistance from Okta support team.

Setup is simple if you are an AD admin, cost comparison is nominal compared secured access

KB article from Okta is very detailed just spend some time on the okta

• Supporting SaaS implementations from corporate login.  
• I'm a consultant and have worked with Okta at two clients. Both had started to leverage Okta for single sign-on to SaaS services and internal systems. One was more advanced, the other was only doing limited federation and not taking advantage of the power of Okta.

Okta improved both organizations where I've worked with it: 

• Better Single Sign-On (reducing the number of passwords)
• Improved accountability (to know what users were doing, and where they were working on Identity and authentication services)
• Authentication (where Okta's own MFA solutions or work in combination with Duo were very useful for strengthening the security of major systems)

Okta's great for their federation capabilities where it lets the IT team enable business with anyone using common federation features across SaaS, PaaS, IaaS, and internal applications. The Multi-Factor Authentication capability lets you address one of the biggest challenges around security - MFA to make it hard for adversaries to get into your systems.

Better multi-factor authentication integration and support, it's around v2.0 and will need a 3.0 release for maturity.

I am not using the custom identity aspect; I use it only for customers and staff. We wish to sell the customer EIM because, at the moment, they have a SaaS solution. You can use Microsoft Azure to host Workforce Identity.

Okta is a very compliant solution, and it is easy to deploy.

It is not very interesting from a marketing perspective. For this, you can use open source solutions to reflect different groups.

Customer EIM is a new concept, and historically we use the customer EIM for the questionnaires or with focus. We have been using it for about 7 years.

It is a stable product.

It is a perfect solution in terms of scalability.

Technical support is excellent.

All the providers of EIM have the same licensing model. If you have 10 million users or customers of Okta, it is just one payment. However, it is costly in this case. The licensing model is unique to each user. Each user costs 10 euros. Therefore, if you have 10 million users, that's almost 100 million, so it is costly. The model is effective, however. Each user's identity is unique. It is cheaper for small companies and organizations, as they have fewer users. It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective.

We considered Arribatec, which is a new startup solution in the market.

If you require identity solutions as a service, I would recommend it, but it is dependent on the use case. I would rate this solution 7 out of 10.

• SSO
• Lifecycle management (provisioning / deprovisioning)
• Mobility management

We've integrated our HRIS system with our Active Directory/Office 365 using Okta. We're able to shift away from Active Directory as a master and allows us to be more mobile with our remote employees. Account creation and disabling people on time has made our team more productive.

• A couple of improvements with the lifecycle management that will help companies that don't have an HRIS system to help manage contractors and contingent workers would be to add ways to disable their accounts once a certain time point is designated.
• Also, an improvement to the reporting capabilities can make running reports easier and more customizable.

I have used it for four years.

We have not encountered any deployment issues. The support team has been amazing.

There was just one small downtime with the DNS attack that affected many cloud companies.

We have not encountered any scalability issues.

Customer service is excellent.

Techncial support is excellent.

We did not previously use a different solution. Okta was the industry leader.

We implemented it in house with the consulting team.

The Okta application network is a huge component of the company that will grow with the industry. If customers are asking for things, then Okta will consider adding it.

We are using Okta Workforce Identity for our clients to be able to plug into the applications without entering the credentials. We are using a single sign-on for our services.

The most valuable feature in Okta Workforce Identity is the single sign-on,  universal directory, and lifecycle management.

I have been using Okta Workforce Identity for approximately three years.

Okta Workforce Identity is stable.

The scalability of Okta Workforce Identity is good when accessing all our applications.

We have approximately 500 users using this solution in my organization. The IT department is mostly using the solution.

Okta Workforce Identity could improve the support system, they are too slow.

We have not used other solutions.

The initial setup of Okta Workforce Identity was straightforward. The deployment took us approximately one and a half months. This included many different applications and services.

We did the implementation ourselves.

The price of the solution is good.

I would advise others to explore Okta Workforce Identity well before using it. It has a lot of capabilities.

I rate Okta Workforce Identity a nine out of ten.

We use this product to control access to applications.

The most valuable features are identity management and OpenID.

At this time, Okta is doing really well and covering every aspect. Everybody in the company knows Okta and how to work with it.

The support for YubiKey is really good because you don't actually have to type in your username and password. Everything is taken care of, automatically.

There are some issues with the interface that can be improved.

I have been working with Okta Workforce Identity for more than three years.

The stability is good.

This is a scalable solution and we have more than 10,000 users.

They provide a lot of support but there are still places where we get stuck.

Prior to Okta, we were working with Active Directory.

We are using Azure for authentication and I really like Okta compared to that. Okta is more extensive than the product from Microsoft Azure.

The initial setup is really easy.

We have three people for maintenance.

The price of this product could be lower. It's just like Box, where when it first came on the market the price was lower. Once people started using it, the price increased.

I am looking forward to seeing what Azure Active Directory has to offer. Microsoft is giving Okta competition in terms of pricing and other features.

In summary, this is a good product but it is not perfect. There are some areas that need improvement.

I would rate this solution a nine out of ten.

We use Okta primarily for user-provisioning and as an SSO portal for access to our applications.

Our organization has a fairly high turnover rate so having an automated process for provisioning and de-provisioning of accounts saves a lot of time from an administration perspective.

The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process. We put the process in to save time and increase accuracy in the user-provisioning process. Most everything is driven from our HR system thereby limiting manual input and duplication of work when provisioning accounts. Accounts are disabled as soon as the account is terminated in the HR system.

We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.

In terms of rating Okta, it is always hard for me to say, as I have not used any other product to perform the functions we use Okta for, so I really don’t have a comparison. There are some things that Okta does very well – SSO being one of those so for that part I would rate it as a nine or 10 out of 10. For the provisioning part, we did have several issues that we have to work through, so for that aspect, I would rate it somewhere around a six to eight out of 10.