We performed a comparison between Bizagi and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"Great mapping feature that's easy to use."
"The solution offers a free version of their product."
"Bizagi is simple. It's simple to learn."
"Agility, reverse engineering, customized portal web, help desk and user guides, easy deployment, simple to modify."
"Very, very stable."
"The visualizations and attachments provided by the product are valuable."
"The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned."
"Now Platform's best features are collaboration, configurability, and customizability."
"It is an absolutely scalable solution."
"It is a stable solution...It is a scalable solution."
"Assignment Group history is really important to me."
"The simplicity is great."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"Scalability-wise, it is a very good solution."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"From a developer's point of view, an improvement in the layout would make the UI better."
"Agriculture, Industry."
"Its price can be improved. The price is high for the application as well as for maintaining and developing applications. When you develop, for example, a BPM, you need to pay a lot for Bizagi."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"The product must make automation easier."
"One part of the university has changed its regular desktops to Linux. This is a weak point because Bizagi doesn't run on Linux. I would like the opportunity to run the software inside of Linux."
"Can be difficult for new users."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The pricing model is complex and needs to be both lowered and simplified."
"The solution is very expensive."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"The UI is not intuitive."
"ServiceNow Now Platform's automation process needs improvement."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"The initial setup requires a lot of customization based on the individual company's processes."
Bizagi is ranked 13th in Rapid Application Development Software with 78 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Bizagi is rated 8.4, while ServiceNow Now Platform is rated 8.6. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Bizagi is most compared with Camunda, Visio, Bonita, ARIS BPA and Microsoft Power Apps, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Microsoft Azure App Service. See our Bizagi vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors, best Low-Code Development Platforms vendors, and best No-Code Development Platforms vendors.
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