We performed a comparison between Jitterbit Vinyl and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Zudy has increased development speed. What would take us months to be able to complete, we're getting done in a matter of weeks. I have a number of projects that we were working on that I thought that we'd [only] be able to get completed by next year. We've already completed them and we're still in the year 2020."
"It is a platform which can grow with us and get us out of spreadsheets."
"The product is super fast at getting things done."
"You can unite data which lives in different sources without moving that data."
"Their integrations are terrific. We've had zero issues, a 100 percent success rate with integrations. In terms of Zudy's data source connectors and API integrations, we've been really pleased. We use some software that is very common in the media business, and then we also have some custom things that we built for a variety of different use cases within our company, and we've had zero integration issues, in terms of getting data into Zudy and getting data out of it. It's been great."
"The ease of moving around the platform cannot be understated."
"Valuable features include the ability to connect to disparate data sources, the workflow engine, and the speed and agility in building apps."
"One of the most valuable features of the solution is how rapid we can implement it, going from a design to an operational concept in a very short period of time."
"It is a stable solution...It is a scalable solution."
"Learning materials, such as online courses, are readily available."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"In ServiceNow, the best features are the reports. We have more options there."
"It is a scalable and a stable platform."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"Upload time of documents that needed to be uploaded was a request that we were having an issue with. That issue got resolved in [near] real time, within probably 30 minutes."
"I would like them to build out more tools for communication, particularly the ability to do a multinode panel via email."
"Some aspects of VINYL are limiting from a B2C standpoint. For example, it would be nice to have more flexibility with what the VINYL parameters allow us to develop within the app. It is difficult to think of an example off the top of my head, but there have been times when we couldn't develop something a particular way because VINYL didn't support it. However, the team Zudy assigned to us has been great about adjusting and finding ways around these hurdles."
"The interface has had a lot of changes to it. It is better than it was before. However, with the subqueries in particular, this has been the most difficult part of the interface."
"The features that I'd like to see in VINYL next would be the ability to have more control over, or have a rule-based control over column headings and column labels."
"One of the troubles we have sometimes is the amount of data we're processing within the applications. That can really add a lot of "laggy-ness." That's an ongoing struggle we're going to have while we use it. It doesn't happen for all our applications, only some of them that are heavy on the reporting."
"Right now it's very dependent on having an imagination to understand."
"The ease of use for individuals to self-serve could be improved. The solution is no-code, but there is still a decent learning curve associated with the product and some app design principles necessary before people can self-serve."
"The integration towards other ERP systems could be improved."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"The basic reporting system is rather static."
"The pricing model is complex and needs to be both lowered and simplified."
"They should reduce the solution's cost and make it more affordable for buyers."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
Jitterbit Vinyl is ranked 20th in Rapid Application Development Software with 31 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Jitterbit Vinyl is rated 8.8, while ServiceNow Now Platform is rated 8.6. The top reviewer of Jitterbit Vinyl writes "Can connect to any data source so we don't need to replicate data into a data warehouse to do reporting analytics". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Jitterbit Vinyl is most compared with Microsoft Power Apps, OutSystems and QuickBase, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our Jitterbit Vinyl vs. ServiceNow Now Platform report.
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