We compared Avanan and Barracuda Email Security Gateway across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Users say Barracuda Email Security Gateway is competitively priced.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable.
"The good part is that you don't have to configure it, which is very convenient."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The product is not resource-intensive."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The technical support is good and quick to resolve issues."
"The customizable rules allow you to change aspects."
"The most valuable feature of Avanan is its effectiveness. When scanning incoming emails for threats it can in an automated fashion, quarantine suspicious attachments."
"The integration with all our existing and new applications is great."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"Easy to use for non-technical users."
"It can retract unsafe emails and remove them from the entire communication channel."
"Spam protection is the most valuable feature."
"It is simple to deploy this platform and interact with the set features."
"Its backups are valuable."
"It can scale."
"It is very simple to whitelist addresses."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"The most valuable feature of the Barracuda Email Security Gateway is the ATP."
"It can effectively combat phishing attacks, block spam, provide confirmation, and ensure operational manageability with a strong focus on product stability."
"It's easy to use. The configuration and web interface are user-friendly."
"The solution is scalable."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Several simulation options are available within 365, and the phishing simulation could be better."
"The phishing and spam filters could use some improvement."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"Microsoft Defender for Office 365 should be more proactive."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."
"Familiarization with performance for new teams may take a long time."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"The user experience must be improved."
"There are times when we have false positives."
"It should reduce the amount of time needed for thorough scanning."
"The system response in a slow computing device affects performance when sending and receiving emails."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"The initial setup can be a little bit complex."
"The solution should include an improvised anti-phishing feature, since it blocks certain genuine emails."
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out."
"Barracuda Email Security Gateway should include ATP in the next release."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"There is room for improvement in the speed of the interface, specifically the cloud interface, is a bit slow."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
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Avanan is ranked 6th in Email Security with 21 reviews while Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews. Avanan is rated 9.2, while Barracuda Email Security Gateway is rated 8.0. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Abnormal Security, Perception Point Advanced Email Security and Sophos Email, whereas Barracuda Email Security Gateway is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email, Proofpoint Email Protection and Trend Micro Email Security. See our Avanan vs. Barracuda Email Security Gateway report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.