We compared Avanan and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Defender helps us prioritize threats across our organization."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"Email encryption enhances end to end security of any data before it passes through the networking system."
"The customizable rules allow you to change aspects."
"This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools."
"The program has reduced the dangers related to phishing, malware, ransomware, and other vulnerabilities."
"It is simple to deploy this platform and interact with the set features."
"Spam protection is the most valuable feature."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"The initial setup is not overly complex."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"Several simulation options are available within 365, and the phishing simulation could be better."
"The company should focus on adding threats that the solution is currently unable to detect."
"The phishing and spam filters could use some improvement."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"I'd like some additional features any product can give me to protect our environment in a better way."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"We need a separate license and we don't know how to get the license that is required."
"The overall user interface is not attractive. It needs some improvement."
"The system response in a slow computing device affects performance when sending and receiving emails."
"They should come up with a mobile application so that it can be more flexible."
"It should reduce the amount of time needed for thorough scanning."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"Avanan doesn't cover certain tool segments."
"The system could be designed to give corporate emails first priority due to demands."
"It is very difficult to find the required documentation."
"The tool's dashboard is old."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"Sometimes malicious email gets past the email gateway."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"It is a bit expensive than the market price."
"The product must provide better customization features."
"The send box needs improvement to match other products."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Trend Micro Email Security is ranked 8th in Email Security with 23 reviews. Avanan is rated 9.2, while Trend Micro Email Security is rated 7.8. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Mimecast Email Security, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Check Point Harmony Email & Collaboration. See our Avanan vs. Trend Micro Email Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
