We performed a comparison between Barracuda Email Protection and Trend Micro Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The product is not resource-intensive."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"The most valuable features are security and ease of use."
"The product is easy to deploy and maintain."
"When we got the service, it included the email archiver with unlimited storage."
"The solution is straightforward to set up."
"The initial setup is not overly complex."
"The interface is really good."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"The email and the signature based protection is the most valuable feature."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"The technical support is good."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Configuration requires going to a lot of places rather than just accessing one tab."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The UI needs to be more user-friendly."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The solution's graphical user interface (GUI) could be improved visually."
"I would like to see better integration with other products."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The platform's pricing needs improvement."
"The solution's reporting mechanism is a little poor and could be improved."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"The solution's configuration policy should be easier."
"The patch management could improve in Trend Micro Email Security."
"While they are good, not 100% of email is protected just yet."
"The product must provide better customization features."
"Sometimes malicious email gets past the email gateway."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."
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Barracuda Email Protection is ranked 15th in Email Security with 13 reviews while Trend Micro Email Security is ranked 8th in Email Security with 23 reviews. Barracuda Email Protection is rated 8.8, while Trend Micro Email Security is rated 7.8. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Microsoft Exchange Online Protection (EOP), Abnormal Security and Fortinet FortiMail, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Barracuda Email Security Gateway. See our Barracuda Email Protection vs. Trend Micro Email Security report.
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