We performed a comparison between Bitrix24 and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"The technical support was intuitive and had good documentation."
"Offers, a free version."
"It's a very easy-to-use product."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"It's easy to use, and it also offers excellent notifications."
"The product's initial setup phase is easy."
"JQL, JIRA Query Language enables me to filter all the issues, display the items as I want."
"Our company follows the Agile methodology for software development, and this product is one of the best tools for companies that do so."
"Jira is designed for issue tracking, making the process much easier than traditional methods like paper-based tracking. It is number one for agile management."
"We have found the structure, functionality, and how Jira handles the tickets most valuable."
"It has enabled us to keep track of features or projects. Previously, we used to manually keep track in Office. We now have a centralized repository for all the information."
"JIRA's technical support is absolutely fantabulous. I had used it in the past when I was working at my previous organization. And when we wanted to link it with a framework, they helped us out with the API we were looking for."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"Bitrix24’s interface needs to be improved."
"We didn't have the ability to customize the solution."
"The client interface is not very user-friendly."
"The solution’s performance could be made faster."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"The pricing is quite high."
"The permissions can be challenging to get right."
"Jira could improve by making the user interface easier to use and the functionality could be better. While we are managing multiple sprints and other elements of the projects, it's very difficult to manage the labels and other aspects."
"The automation feature needs to be more user-friendly."
"The filtration could be better."
"We have gone through several version changes and some of those changes have not been intuitive. There was a learning curve and we had some complaints internally about the changes, such as the new interface."
"Stability is an area of concern and it needs improvement, otherwise, it's a good product."
"There needs to be a way to export a user story."
Bitrix24 is ranked 12th in Project Management Software with 18 reviews while Jira is ranked 5th in Project Management Software with 265 reviews. Bitrix24 is rated 7.4, while Jira is rated 8.2. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Bitrix24 is most compared with Zoho CRM, Asana, Odoo, Microsoft Dynamics CRM and Trello, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Bitrix24 vs. Jira report.
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