We performed a comparison between Bitrix24 and Microsoft Teams based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Bitrix24 is a user-friendly solution that is easy to use."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"It is easy to use and very stable."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"The technical support was intuitive and had good documentation."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"Offers, a free version."
"The most valuable features are visual and audio, as they are very clear with no interruptions."
"Microsoft Teams is a very good collaborative tool."
"The mobile app really enabled us to connect meetings on the go from anywhere."
"The initial setup process is straightforward for technical executives."
"Microsoft Teams is user-friendly and flexible. I like its SharePoint feature also."
"There is a new Skype feature in Teams that is excellent."
"Microsoft Teams can facilitate the broadcast of information and distribution of tasks through a single platform."
"The product is very user-friendly."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"We didn't have the ability to customize the solution."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"It would be great if colleagues could get alerts via email when they are assigned something."
"The solution's open channel and contact center could be improved."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"They should include AI features in the solution."
"I have faced issues with connection. Maybe, it's an issue from my side. The company accounts in Teams has some issues as well. I could not establish calls with certain domains, and then the product asked me to buy a professional account. The problem with Teams is that they are split between professional or company accounts and personal accounts. It's not very clear how you can go from one to another. That's the main issue with teams."
"If you talk about the tool's disadvantages, it consists of losing connection. It's also a problem that it only stores information for up to 40 days. The aforementioned areas can be considered for improvement."
"One of my colleagues was trying to use Microsoft Teams on their laptop, and it was slow in terms of booting up when initially starting it. For example, it was not running in the background. In general, it takes some time to load. Zoom tends to have a faster loading time."
"Microsoft Teams should include better integration of the multi-viewer webinar-type system."
"Sometimes, extracting the older version of a file takes a few minutes."
"The solution's user interface could be improved because it initially looked complex."
"We have experienced response delays with the product. It can be hard to understand where to click in the solution. Also, the solution should incorporate videos like 'How to use Teams' that can be popularized among customers."
Bitrix24 is ranked 6th in Enterprise Social Software with 18 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews. Bitrix24 is rated 7.4, while Microsoft Teams is rated 8.2. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and ELMA 365, whereas Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony, Loom and HCL Connections. See our Bitrix24 vs. Microsoft Teams report.
See our list of best Enterprise Social Software vendors.
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