We performed a comparison between Bizagi and IBM Business Automation Workflow based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In Bizagi, all of the features are valuable."
"I like the integration part, and I also like how they use the database, such as the data when they implement all the data side, and how you can easily integrate it with their widgets."
"I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."
"Bizagi is simple. It's simple to learn."
"The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."
"The product enables the users to automate the processes and provides a good user experience."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"Its interface is well-designed and user-friendly"
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"The business process modeling is the most valuable feature."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"This product is tightly integrated with the RPA automation process."
"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"The dashboards are helpful because you can display reports directly on your screen."
"Bizagi's UI should include shorter steps for documenting controls, documenting properties, changing some attributes in the object, and adding additional text."
"It works slowly on the cloud, sometimes."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"The technical support is not fast enough and should be improved."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"I'm not really satisfied with the reporting aspect."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"Improvements could be made in debugging and troubleshooting."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"Integrating the solution with existing systems can be complicated and it needs careful planning and execution."
"IBM Business Automation Workflow could improve the integration."
"In terms of improvement, it could be less complex."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
More IBM Business Automation Workflow Pricing and Cost Advice →
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews. Bizagi is rated 8.4, while IBM Business Automation Workflow is rated 7.6. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ARIS BPA, whereas IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, IBM Case Foundation and AWS Step Functions. See our Bizagi vs. IBM Business Automation Workflow report.
See our list of best Business Process Management (BPM) vendors.
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