We performed a comparison between BMC Helix Discovery and IBM Tivoli Asset Management for IT based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."I've used other discovery tools, but I found BMC Helix Discovery to be more UI-friendly, and that's the most valuable feature of the solution."
"It is a stable solution. The stability is okay."
"Start anywhere application modelling brings a fantastic opportunity for users to see what is where."
"The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information."
"The most valuable feature of the solution stems from the fact that it is easy to install and deploy."
"I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between services, it learns how it works. So, it learns to predict when a problem is going to happen. It becomes predictive in an autonomous way."
"The initial setup was quite easy."
"It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not."
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"I would like to see the ability to scan some of the newer cloud platforms. I know that BMC has them on the roadmap, and they are coming soon, but they can't come fast enough. Being able to scan more of GCloud, Alibaba Cloud, or whatever the public clouds that our customers are buying, we need to make sure that Discovery can find them as well."
"An area that can be improved is the IoT."
"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."
"The improvement which we require is to delete the Internet service. Till some of the features are coming, like, internally side. If you are taking one server to model, there are a lot of usages like three structures per diagram is coming, and we have to do the man lot of manual work. Instead of that, whatever our requirement, we should be able to provide the servers and get the structure. So this is what we want to implement with such data."
"The product is not fully automated."
"The solution should have different portals and logins for each customer so only that customer's assets show."
"There isn't much that could be improved. The solution is pretty thorough, very easy to implement, and very easy to operate."
"Management of its own application infrastructure and integrations with other BMC tools."
"The solution’s initial setup is complex and technical support is not good enough."
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BMC Helix Discovery is ranked 2nd in IT Asset Management with 20 reviews while IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review. BMC Helix Discovery is rated 8.6, while IBM Tivoli Asset Management for IT is rated 7.0. The top reviewer of BMC Helix Discovery writes "Definitely useful but the old technology makes customizations very difficult". On the other hand, the top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". BMC Helix Discovery is most compared with ServiceNow, BMC Remedy , ServiceNow Discovery, Device42 and Qualys VMDR, whereas IBM Tivoli Asset Management for IT is most compared with ServiceNow, Microsoft Configuration Manager and BigFix.
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