We performed a comparison between CloudBolt and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's biggest advantage is flexibility"
"I find the self-service features valuable."
"Role-based access control and application blueprinting."
"The initial deployment was super easy."
"Hybrid cloud platform for VM and app deployment and management, with very good stability. It's customizable, easy to set up, and can be deployed within half an hour."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"It is flexible. You can tune it, more or less, as you want."
"The asset management tools are very valuable."
"I am impressed with the tool's ability to track information in an easy way."
"The scalability of ServiceNow is good."
"It helps streamline management and processes."
"The way this solution has helped us is that it improved our communication."
"Has service mapping, impact management, metric intelligence and health of analytics."
"The scheduling feature of CloudBolt needs improvement because sometimes, it doesn't work."
"The area of integrating on-prem and cloud needs improvement."
"Could increase the number of integrations and add more out-of-the-box work flows."
"The management of SaaS must be improved."
"The solution is not easy to use. It's not intuitive enough to click anywhere in the solution and make it work."
"There is a slower learning curve associated with the tool's scripting part. It is also not cheap."
"ServiceNow IT Operations Management could do a little bit better with integrations. Integrating ServiceNow IT Operations Management with CMDB processes needs a little more work."
"The product needs to add a workflow insight tool."
"The initial setup phase was hard and could be made easier."
"The most complaints we have received from our clients are the solution's discovery aspect. I've heard a few concerns from the customers where we have to integrate with a third-party tool to make a full-fledged discovery along with ServiceNow. ServiceNow alone does not do the total capacity of the discovery. The discovery portion of ServiceNow IT Operations Management is not in-depth as what the customers are looking for. The information that it gathers from the assets is a little more limited than what other tools provide."
"Service mapping is pretty limited."
"There are some limitations with Discovery; some areas are not available in the installation. I would like the solution to be able to discover more devices. That will remove the need to have multiple tools."
"There is room for improvement in the stability of ServiceNow."
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CloudBolt is ranked 21st in Cloud Management with 8 reviews while ServiceNow IT Operations Management is ranked 10th in Cloud Management with 34 reviews. CloudBolt is rated 8.4, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of CloudBolt writes "Should be made considerably easier to use, though it offers much flexibility". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". CloudBolt is most compared with Morpheus, VMware Aria Operations, IBM Turbonomic, VMware Aria Automation and ServiceNow, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our CloudBolt vs. ServiceNow IT Operations Management report.
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