We performed a comparison between Citrix Endpoint Management and IBM MaaS360 based on real PeerSpot user reviews.
Find out in this report how the two UEM (Unified Endpoint Management) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Autopilot is the most valuable feature."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"It's easy to manage."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Intune enables us to manage our devices from anywhere."
"It provides control over all mobile devices that are being connected to the corporate network."
"We have seen improvements in compliance management on the devices."
"The MAM applications of the product are great."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"The product is capable of acting in many different ways to help secure architecture."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"The solution is quite stable."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The product’s most valuable feature is email, browser, and application security."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"The implementation phase of IBM MaaS360 was pretty easy."
"It can change policies based on geolocation or schedules."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"There should be more focus on mobile device security and integration."
"There needs to be more support for Mac operating systems."
"In future releases, I would like to see better integration with Apple products."
"Support for inventory management of Apple devices should be added."
"Requires integrating with ABM before enabling some of the features."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"The tool’s battery usage was high."
"Its integration with Microsoft Teams could be better."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"Can be added process of export/import environment configuration to simplify any migration processes."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. Citrix Endpoint Management is rated 8.2, while IBM MaaS360 is rated 7.8. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and CyberArk Identity, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM). See our Citrix Endpoint Management vs. IBM MaaS360 report.
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