We performed a comparison between ForgeRock and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."The support is good and prompt."
"We create and define the permissions and configurations for the users."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Easy to customize and adaptable to any environment."
"The most valuable features are that it is easy to manage and it's stable."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Easy to navigate, handle and manage the applications."
"It's easy to use and easy to configure."
"The key benefits are we improve our governance. We ensure we can build more trust in the way we run and operate our environment, and most of all is the accountability."
"It reduces the viral attacks on my website. It also allows certain users access to see what happens daily."
"CA PAM is working well for us."
"Transparent login for users of privileged IDs (Linux, Windows). This prevents sharing of the password because it is never seen."
"We can enforce complicated password policies and very important frequent password changes."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"Stability is solid as a rock."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"They should improve the solution by include reporting."
"The solution's deployment should be made easier."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
"We have to do a lot of manual work to automate features."
"I wish it could create local accounts on desktops."
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
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ForgeRock is ranked 4th in Access Management with 27 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. ForgeRock is rated 8.0, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, Delinea Secret Server and ARCON Privileged Access Management.
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