We performed a comparison between IBM FileNet and Oracle WebCenter based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."It has a robust API. We are able to have systems communicate with each other, and do business process automation."
"We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone."
"The most critical benefit has been ease of use. It speeds along our development helping us go to market a lot sooner."
"It has an excellent document storage repository, which is good at what it does."
"It is very user-friendly for business users. They can create their own searches. They are not dependent on administrators to create searches for them. It is self-service for them."
"We probably would not have seen adoption so strongly without it."
"Gves us the ability to create an end-to-end [document] transaction."
"If we run into problems, which is inevitable (and we run into problems all the time), we get quick responses and good solutions back from the technical support."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"A great solution for storing and searching large volumes of documents with easy access."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"Integration within the solution is very good."
"WebCenter's interface is very user-friendly."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"Oracle integrates well with other products to cover Big Data."
"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."
"During the initial setup, all the details and different technical things that we were trying to figure out became complex."
"If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis."
"I would rate the technical support as medium. I do not like the login process. It is not great."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"The product is expensive."
"However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count."
"Simplifying both training and maintenance would be an improvement."
"I would like them to add more Web 2.0 features."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"WebCenter requires a lot of design effort to upload content to our regular system."
"This solution needs to support translation into the Arabic language."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"Its functions need more stability."
"The speed of the backup should be enhanced."
IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews while Oracle WebCenter is ranked 15th in Enterprise Content Management with 12 reviews. IBM FileNet is rated 8.2, while Oracle WebCenter is rated 7.0. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of Oracle WebCenter writes "Gives me easy access, connection and compatibility with all of the Oracle products". IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Atlassian Confluence, whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and WordPress.
See our list of best Enterprise Content Management vendors.
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