We performed a comparison between MHR iTrent and Workday based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration."MHR iTrent's functionality and the payroll part are good."
"The most valuable feature of Workday is the ease of navigation to browse the application. The solution can hold information about the company and people with accounts can be discovered by others in the whole company."
"The reporting feature is quite easy for a layman to use, and the look and feel of the application is good. Its security is robust. You will never find a use case that cannot be covered."
"Workday is a secure product."
"The solution is extremely stable."
"The most valuable feature of Workday is the ease of use which is overall user-friendly."
"It was more efficient for the agents for their performance reviews, but when it came to HR and the recruitment team, it sometimes worked, and sometimes, it didn't work."
"First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools."
"The product is useful for storing employee records."
"Customer support and getting help from MHR iTrent are not great at all."
"Workday does have a community site where people can go on and off for suggestions. They call them Brainstorms, and you can vote them up. That is something that they do well, but oftentimes, they seem to be racing to deliver something based on what a competitor is delivering. For example, if they hear SAP has this new functionality and learning that's going to be coming out, they prioritize there, which makes sense, but unfortunately, some of these Brainstorms may get neglected where the product might not be improved as quickly or as needed for the customers. You might be waiting for a year or two to get a feature that you'd like released. They should pay more attention to customer feedback and ensure that customer feedback is an essential part of their product roadmap."
"The solution has to work a lot on financial integrations, material management and CRM modules."
"Reporting systems should be improved. If you want to report it on paper, if you want something more BI oriented, more high level predictive or more data-driven, it should be improved."
"My opinion is that this solution can improve the overall integrations and add more automation. I think anything that could be on a self-serve basis would work quite well."
"They don't offer any backend database access. This is one limitation that I found in this product. Workday hasn't opened up about what kind of database they are into, which can make it easy for the technical team to emulate issues. It would be good if they can offer backend access to the technical team. It would be helpful if they can also provide a Troubleshooting Guide that we can use to troubleshoot issues. When we have an issue, there are very limited resources to refer to."
"The finance module of this solution is not great and needs improvement."
"There could be a web-based application for making payments to the employees."
"The security console should be made less complex."
MHR iTrent is ranked 17th in Benefits Administration with 1 review while Workday is ranked 1st in Benefits Administration with 50 reviews. MHR iTrent is rated 6.0, while Workday is rated 8.2. The top reviewer of MHR iTrent writes "A scalable solution with good functionalities, but customer support needs to improve". On the other hand, the top reviewer of Workday writes "The solution's interface is clean, organized, and easy to use ". MHR iTrent is most compared with SAP HCM, Oracle HCM Cloud, Access PeopleXD and SAP SuccessFactors, whereas Workday is most compared with SAP SuccessFactors, SAP HCM, Oracle HCM Cloud, PeopleSoft and UKG.
See our list of best Benefits Administration vendors and best Cloud HCM vendors.
We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
