We performed a comparison between Nutanix Prism and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, Nutanix, IBM and others in Virtualization Management Tools."In the six years we have been using Nutanix Prism, we have never had a problem with stability."
"Simplicity of use."
"Prism provides us with insights and the ability to access all the sub-components of Nutanix's hyperconverged platform."
"What I like the most are the self-healing and the ability to see everything at a glance, from metrics to the resiliency status of the hardware. As soon as you log in, that's what you see."
"It provides a single pane of glass and the graphics and the presentation are quite good. It's quite exciting for me. I would rate it 10 out of 10. The user interface is pretty easy to use for compute and storage."
"The pricing is very good if you compare it to other competitors."
"Aside from ease of use, scalability is one of the key points of this solution."
"For me, the speed of cloning virtual machines and the hyper-convergence feature are the most valuable aspects of the solution."
"The initial setup is very straightforward. A person just needs to join a team to access the network and that's all."
"The most valuable features of ServiceNow IT Operations Management are ease of use, intuitive design, and ease of management, and its based on IT practices which are good."
"It is flexible. You can tune it, more or less, as you want."
"Their Event Management is very good."
"ServiceNow IT Operations Management is a stable product."
"The solution is very capable and user friendly."
"The scalability of ServiceNow is good."
"I like the tool's discovery feature."
"On the technical side, although you don't need a shutdown to upgrade Nutanix, for downgrading you do. If it were possible that when downgrading CPU or memory you didn't have to reboot the VM, that would be very helpful for us."
"The VM backup could be better, and its licensing could be better. We have had some licensing issues with Nutanix Files. The default license should be 1 TB or more. Currently, for Nutanix Files sharing, we can only use 500 Gigabytes."
"The simplicity that Prism provides is something of a dual-edged sword. It can be almost too simple at times. When there is an issue and something is really wrong, it can make it a little more difficult to track it down because the Prism interface is very limited for drilling down into those highly technical or highly complicated errors."
"I think that the Nutanix Prism Pro the terms it uses, it's not very user-friendly."
"Nutanix Prism could improve by having more features or configurations in the web interface. We should not have to use the command-line interface(CLI). For some clients using the CLI can be difficult."
"I wish the main landing page, the dashboard, could be organized in a way where, when there is an alert because something is wrong, I would not have to click three or four times to get to what actually happened. I wish it were quicker to get to the bottom of the problem."
"One problem I faced when creating a VM and adding a hard disk to is that Nutanix Prism did not allow me to reduce that VM's hard disk."
"Although this solution has very good analytics capabilities, it can be even more granular."
"The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually."
"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."
"I would like more manual issues to have automated report-facing options."
"ServiceNow IT Operations Management could do a little bit better with integrations. Integrating ServiceNow IT Operations Management with CMDB processes needs a little more work."
"Service mapping is pretty limited."
"The service discovery tool should include HR automations that automatically remove an employee who is leaving."
"The pattern part can be improved. Patterns are used in the Discovery feature. Although it is easy to create new patterns and modify the existing ones, it would be better if this solution can have more out-of-the-box patterns. In terms of new features, they can include artificial intelligence, something like machine learning."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
More ServiceNow IT Operations Management Pricing and Cost Advice →
Nutanix Prism is ranked 4th in Virtualization Management Tools with 57 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 34 reviews. Nutanix Prism is rated 8.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Nutanix Prism writes "Having a centralized platform for infrastructure information has helped us with capacity planning". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Nutanix Prism is most compared with VMware Aria Operations, Zabbix, Cisco UCS Manager, Nutanix Cloud Manager (NCM) and CloudPhysics, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management.
We monitor all Virtualization Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
