We performed a comparison between Oracle CRM and Oracle Eloqua based on real PeerSpot user reviews.
Find out in this report how the two Marketing Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most important feature is the ability to assign a plan using the manual close function."
"The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates."
"Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases."
"The most valuable features of the solution are that it is user-friendly and the fact that the database handling is much better, like any other Oracle solution."
"It is difficult to highlight the most valuable features because the system as a whole works very well for our loyal program. It is a very good system and I believe that they are the oldest loyalty system on the market. The service is very good, with many customizable options, and has a strong database to help us build our rules and point systems for the loyal program."
"The most valuable features of the solution I like are its stability and customization."
"For the most part, the solution is straightforward."
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports."
"It is a user-friendly product."
"The initial setup was straightforward."
"It provides good support for really large databases."
"Lead scoring has helped with the process of qualifying leads."
"Lead scoring is very useful for both measuring the effectiveness of campaigns as well as deciding which leads to send sales’ way."
"The ease of maintenance is the most valuable feature."
"The solution is good for B2B email marketing."
"The solution's engine framework is quite simple, giving you the agility you need in the business."
"It’s complex to customize the tool."
"The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it."
"I'd like to see more feature enhancements."
"A specialized team is required for managing Oracle, which is extra overhead for the customer."
"This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable."
"Oracle CRM should have more integration with different platforms."
"Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays."
"Oracle CRM can improve integration and performance."
"The solution should consider adding functionality related to event listening, such as webhooks."
"The product's initial setup process could be better."
"Reporting is very clunky and not user friendly."
"The cost of the solution has room for improvement."
"The reporting features should be improved."
"The solution could improve by having a more user-friendly interface."
"The solution does not have a good database architecture."
"This product hasn't kept up to date on features."
Oracle CRM is ranked 5th in Marketing Automation with 31 reviews while Oracle Eloqua is ranked 3rd in Marketing Automation with 32 reviews. Oracle CRM is rated 7.8, while Oracle Eloqua is rated 8.8. The top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". On the other hand, the top reviewer of Oracle Eloqua writes "A well-known and flexible solution that provides a lot of features for B2B email marketing". Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Zoho CRM, whereas Oracle Eloqua is most compared with Salesforce Marketing Cloud, Marketo, Pardot, HubSpot Marketing Hub and Zift Solutions. See our Oracle CRM vs. Oracle Eloqua report.
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