We performed a comparison between Pega Robotic Process Automation and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Using the tool actually ends up teaching you about making workflows more efficient."
"The initial setup is pretty easy and quite fast."
"Its stability has been good."
"The solution's ability to create adapters quickly is its most valuable feature."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"If you want to make any kind of base automation, you can easily code exactly what you want."
"I am impressed with the tool's recording feature."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"The most valuable feature is the robotic process."
"The most valuable features are workflow and process automation."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The product provides end-to-end solutions for different business problems."
"The pricing of the solution is quite good."
"The product provided all the security controls that we asked them."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things."
"The development experience needs to be improved."
"The ease-of-use could be improved."
"The way integration classes are created could be improved."
"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"The product needs more AI capabilities."
"The scalability has room for improvement."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"There is really nothing special about the capabilities of this product."
"The process discovery could be a bit better."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
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Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Pega Robotic Process Automation is rated 7.6, while Tungsten RPA is rated 7.4. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and Tungsten TotalAgility. See our Pega Robotic Process Automation vs. Tungsten RPA report.
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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
