Being able to provide customers with DR options that work.
Cloud Architect with 501-1,000 employees
With it, we're able to provide our customers with disaster recovery options that work, but when we scaled, we had slight issues protecting SQL servers.
What is most valuable?
How has it helped my organization?
We are a Cloud Services provider that owns and operates data centers coast-to-coast.
For how long have I used the solution?
What was my experience with deployment of the solution?
no
Buyer's Guide
Zerto
April 2024
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,157 professionals have used our research since 2012.
What do I think about the stability of the solution?
no
What do I think about the scalability of the solution?
Only slightly when using it to protect 37 SQL servers. The high IOPS have been dealt with and we have solved that issue.
How are customer service and support?
Customer Service:
excellent
Technical Support:excellent
Which solution did I use previously and why did I switch?
We used many other solutions, but this is the one we reached for first.
How was the initial setup?
Yes - super simple.
What other advice do I have?
When you can't afford to risk your data, Zerto is the solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: www.tierpoint.com offers Zerto to fullfil a feature in our product profile.
IT system administrator at a recruiting/HR firm with 51-200 employees
File-level restoring to specific points in time has been very helpful
Pros and Cons
- "Implementing this solution has given us sandboxing and the ability to move VMs."
- "The backup functions are in need of improvement."
What is our primary use case?
We use this solution for disaster recovery.
How has it helped my organization?
Implementing this solution has given us sandboxing and the ability to move VMs. These are nice to have tools.
What is most valuable?
The most valuable feature is the Restore file, where you can go back in time on a file-level. This is very helpful.
What needs improvement?
The backup functions are in need of improvement.
For how long have I used the solution?
We have been using this solution for one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Zerto
April 2024
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
771,157 professionals have used our research since 2012.
Independant IT Consultant at a tech consulting company with 51-200 employees
Truly simple data replication.
Valuable Features
ZVR is very simple to setup and administer. Out of the box it just works and allows me to set my replication source and destinations and nearly forget it. Our RPOs are generally 5 seconds on a replicated base of 4Tb so we have only a very small data loss in the event of needing to recover.
Now that v4.5 has been released, I have the ability to recover individual files in the event of accidental deletion or even encryption by Ransomware. This ensures that data is easily recovered no matter when it is deleted, ensuring that files that have been created and deleted in the same day and prior to backup are recoverable easily.
And, perhaps more importantly, out of the box ZVR allows me to test the failover whenever I want to verify that my systems can come up as expected.
Use of Solution
I have been a user of Zerto Virtual Replication for 1 year.
Customer Service and Technical Support
Technical Support at ZVR is very good. Any calls are promptly responded to and dealt with to resolution. The support personnel are very knowledgeable on the product.
Initial Setup
Initial setup is very straight forward. You simply create a group and populate your machines into the group, select a destination and voila ZVR does the rest.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Engineer at a non-profit with 501-1,000 employees
It has decreased both RPO and RTO significantly
What is our primary use case?
Replication of business critical VMware VMs over WAN to the remote disaster recovery datacenter.
What is most valuable?
The benefits are obvious: The simplicity of the setup and the speed of replication.
The speed of WAN replication is great. It is faster compared to RecoverPoint and 20 VMs replicating over a 20Mbps VPN, which has a RPO less than one minute. Of course, your mileage will vary.
How has it helped my organization?
Compared to the previous DR replication solution, Zerto has decreased both RPO and RTO significantly.
What needs improvement?
In Zerto for vSphere, it is a pain to remove the virtual appliance if for some reason you lose the host.
Make sure to understand how Zerto supports Microsoft/SQL Clusters - more of an advice to the companies thinking of implementing Zerto.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator, Core Infrastructure & Microsoft Systems at a non-profit with 1,001-5,000 employees
You can clearly see if something is not quite right in your disaster recovery plan before you have an actual disaster
What is our primary use case?
We primarily use Zerto Virtual Replication to protect groups of servers in our production data center, replicating them to a secondary site. We also protect essential test and dev servers.
I have also used it in a past role to carry out a datacenter migration project.
What is most valuable?
The single pane of glass in Zerto Virtual Replication and ease of use is what makes Zerto different from other replication products that I have used in the past. You can clearly see if something is not quite right in your disaster recovery plan before you have an actual disaster.
How has it helped my organization?
Zerto has made Disaster Recover and Business Continuity Planning tests much easier and quicker. Even when doing 'Live' tests, we are able to confirm beforehand that everything looks OK. This means less time troubleshooting on the day of the test.
What needs improvement?
The product is improving all the time and I think the Zerto team have quite a good handle on things. I found the Local ZertoCON meetup/conference particularly useful to hear about different user cases. However, sometimes it feels like the QA is not great, as the previous two updates have been bug fixes.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager of IT at a healthcare company with 51-200 employees
Meets all the ticks when looking for a DR solution.
Valuable Features:
Meets all the ticks when looking for a Disaster Recovery Product/Service.
Low RPO exceptional RTS.
Integrates directly with vCentre Server.
Easy to use.
Room for Improvement:
Needs better reporting.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Operations Manager at a tech services company with 10,001+ employees
Gives us efficient replication over narrow WAN bandwidth
Pros and Cons
- "VMware VM replication over narrow WAN bandwidth."
- "It needs to support more public cloud."
- "It works only for a virtual platform, it does not support bare metal."
How has it helped my organization?
Improved the DR RPO and BCP.
What is most valuable?
VMware VM replication over narrow WAN bandwidth.
What needs improvement?
It needs to support more public cloud, especially in China.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
No stability issues so far.
What do I think about the scalability of the solution?
No scalability issues so far.
How are customer service and technical support?
Excellent.
Which solution did I use previously and why did I switch?
No previous solution.
How was the initial setup?
Very simple.
What's my experience with pricing, setup cost, and licensing?
It's a little bit expensive.
Which other solutions did I evaluate?
Tested several other products such as NAKIVO, Veeam, VM Replication. Zerto proved to have better replication efficiency over WAN bandwidth.
What other advice do I have?
It works only for a virtual platform, it does not support bare metal. If you're looking for a comprehensive solution for both virtual and physical platforms, then Veeam is a preferable solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Solution Architect at a tech services company with 501-1,000 employees
I can safely deploy it on an ISP environment because it's designed with isolation and multi-tenancy in mind.
Valuable Features
- Interoperability between Hyper-V, ESX, vCloud, and AWS.
- Very easy to use
- Reliable
- Fast
- Also the architecture (on the ISP side) is designed with isolation and multi-tenancy in mind, so it's safely deployable on an ISP environment.
Improvements to My Organization
It allows smooth migrations which would be a lot more difficult with other technologies.
Room for Improvement
- A "manual mode" which would allow the user to failover the VMs but keeping them powered off at destination
- More powerful scripting engine
- Ability to move protected VMs between VPGs
- More reliable ETA on VPG syncronization
- root-level user for VRA installation ( at the moment the user "root" is hardcoded )
- Bandwidth throttling schedule should include days of week
Use of Solution
I've used it for four months.
Deployment Issues
Not at all.
Stability Issues
There were no issues.
Scalability Issues
There were no issues.
Customer Service and Technical Support
Customer Service:
Great pre-sales experience, and good support.
Technical Support:8/10.
Initial Setup
It was pretty straightforward.
Other Advice
I love the application, and it has become essential in my work.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: April 2024
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Quick Links
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