We performed a comparison between KiSSFLOW and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"The best thing about Kissflow is its user-friendliness."
"The support team responds fast."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"I like the forms which help us to get information."
"The user interface is very, very good."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"It is a scalable and a stable platform."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"In ServiceNow, the best features are the reports. We have more options there."
"It is a stable solution...It is a scalable solution."
"We have seen a big improvement in the experience that we want to create for our end users."
"The integration with other tools is pretty good."
"The initial setup is very straightforward."
"KiSSFLOW needs to improve its integration."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"Sometimes some notifications don't appear on the mobile app."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"One area where I believe Kissflow can be improved is customization."
"The integration between forms should be made easier."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"We would like to see AI used to automate some of the functionality in this solution."
"The licensing for this solution, with respect to the user, needs to be improved."
"The solution is very expensive."
"The UI is not intuitive."
"The product should be integrated with Power BI."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
KiSSFLOW is ranked 14th in Rapid Application Development Software with 12 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. KiSSFLOW is rated 8.6, while ServiceNow Now Platform is rated 8.6. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". KiSSFLOW is most compared with Microsoft Power Apps, ServiceNow, Camunda, Nintex Process Platform and Appian, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our KiSSFLOW vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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